ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple
Products
ZOOM QM Suite

ZOOM Multichannel Recording, Quality and Performance Management Suite

Product Brochure

CallREC

IP call recording for unified communications and contact centers

Introduction Features Screenshots Virtual Appliance

ScoreCARD

New Quality Management solution for contact centers

Introduction Features Screenshots

ScoreCARD

Speech analytics solution for contact centers

Introduction Features Screenshots Video

workforce_logo

Workforce management solution for contact centers

Introduction Features Screenshots

screenrec_logo

Screen recording solution for the agent desktop

Introduction Features

Featured Video
ZOOM on the Web
Selected Customers
Upcoming Events

Genesys G-Force APAC
August 17 - 19 2010, Melbourne, Australia

Combis Conference
September 16 - 17 2010, Novi Vinodolski, Croatia

Past Events

Cisco Live 2010
June 27 - July 1 2010, Las Vegas, USA

Genesys G-Force Americas
April 13-15, Chicago, IL, U.S.A.

Middle East Call Centre 2010
May 12-13, Dubai

News

07/14/10 ZOOM part of largest URAL Region Contact Center Deployment
ZOOM QM Suite improves quality and customer service in largest deployed URAL Region Contact Center (Uralsvyazinform) Read the press release More...

06/04/10 Cisco Vault Series : QM in Cisco Contact Centers
Join us, Cisco and Cisco Partners in The Vault Series by the Emerging Markets Partner Organization. The Vault is a comprehensive initiative to provide informative and relevant webcasts for Cisco partners in Emerging Markets. Unlock the knowledge to enable you to unlock more business. More...

06/04/10 ZOOM QM Suite 4.6
ZOOM is pleased to announced the launch of ZOOM QM Suite 4.6 bringing you Enterprise Class performance, scalability and flexibility plus a range of functional enhancements and new features. Read more on the ZOOM blog . More...

 
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IP Solutions, pure and simple.

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