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IP call recording for unified communications and contact centers |
Upcoming Events
Genesys G-Force APAC
August 17 - 19 2010, Melbourne, Australia
Combis Conference
September 16 - 17 2010, Novi Vinodolski, Croatia
Past Events
Cisco Live 2010
June 27 - July 1 2010, Las Vegas, USA
Genesys G-Force Americas
April 13-15, Chicago, IL, U.S.A.
Middle East Call Centre 2010
May 12-13, Dubai
News
07/14/10
ZOOM part of largest URAL Region Contact Center Deployment
ZOOM QM Suite improves quality and customer
service in largest deployed URAL Region Contact Center (Uralsvyazinform)
Read the press release
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06/04/10
Cisco Vault Series : QM in Cisco Contact Centers
Join us, Cisco and Cisco Partners in The Vault Series by the Emerging Markets Partner Organization. The Vault is a comprehensive initiative to provide informative and relevant webcasts for Cisco partners in Emerging Markets. Unlock the knowledge to enable you to unlock more business.
More...
06/04/10
ZOOM QM Suite 4.6
ZOOM is pleased to announced the launch of ZOOM QM Suite 4.6 bringing
you Enterprise Class performance, scalability and flexibility plus a
range of functional enhancements and new features.
Read more on the ZOOM blog
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