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Posts from ‘November, 2009’

BroadSoft Connections 2009

Nov 23rd, 2009
by pavel.adam@zoomint.com.
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Already some time ago I attended BroadSoft Connections 2009.
This event was focused on users of the BroadSoft BroadWorks platform, service providers from around the globe.

The Sunday afternoon activities were focused on CxO level attendees, in other words adrenalin not welcome.
I therefore choose to go on a rafting trip. Unfortunately the water was almost still, but [...]

Istanbul Call Center Expo; meeting the demands

Nov 2nd, 2009
by david.ruzius@zoomint.com.
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Our Pre-Sales and Sales attendance at the Istanbul Call Center Expo, the biggest contact center event in Turkey, has proven to be valuable  for  understanding the increasing demands  of the Turkish market and the contact center industry.
We  made a great impression being the only call recording and quality management vendor with its own stand where [...]