Wrapping up 2010 has taken us a bit more time than expected as we did not allow ourselves to take a breath to be able to launch the 4.8 version of the ZOOM QM Suite in the first month of this new year.
Finally taking some time to look back at 2010, we are proud to say that it has been a very solid year for ZOOM.
Here are a few highlights and successes we’d like to share:
- ZOOM experienced an overall 70% annual growth between 2009 and 2010 and almost 100% in the U.S. alone
- We’ve added 164 new customers bringing the total number to 428 customers in 46 countries worldwide ! As of today the counter is at 452
- We’ve signed the OEM agreement with Genesys in January 2010 and ZOOM QM Suite is now on Genesys pricelist as Genesys Quality Management and a number of successful projects have been completed.
For 2011, we want to continue the growth and expand our sales in new territories. We plan to launch some exciting new products and features this year such as our new generation of SpeechREC, Cisco MediaSense Support and are busy redesigning our Call Recording and Quality Management products.
We have a lot to do, so let’s get back to work now.