Partners

ZOOM and Sipera have teamed to create a flexible and secure call recording solution for a U.S. Children’s Hospital.

Reference Architecture Sipera - ZOOM

A specialty licensed Children’s Hospital based in Florida, with multiple outreach centers and facilities located throughout the state required a solution that would provide secure communications for both on campus and remote home users. This included call recording requirements for Operator Services, Internal Helpdesk and the Nurse Triage unit with the additional feature of using extension mobility to provide the same extension both on campus and as a secure remote home user.

Thanks to a partnership and close collaboration with Sipera Systems, ZOOM and Sipera together delivered a solution with the flexibility of “Borderless UC,” extending their Unified Communications applications to any location while maintaining the mission-critical compliance and security posture that is needed to protect these communications.

Sipera Systems, the leader in real-time Unified Communications (UC) security, is the choice of enterprises and service providers around the world to support their mission critical UC deployments. Sipera offers groundbreaking, production proven solutions that secure voice, video, messaging, collaboration and real-time communications in converged IP networks, boosting compliance with information security requirements

Brian Shore – President, North America : “Recording encrypted calls has been an industry dilemma for some time. To eliminate this challenge, ZOOM is very proud to partner with Sipera to provide a tested reference architecture for secure and flexible call recording. Sipera’s depth of knowledge in the security arena matched with ZOOM’s IP telephony expertise is a powerful combination.”

Read the ZOOM – Sipera Case Study on this Childrens Hospital.