The last 2 months felt for us like the annual ‘Cisco Expo Season’ as we were attending four expo’s in a matter of weeks. ZOOM was happy to present itself and the products from the ZOOM QM Suite in Moscow – Russia, Kiev – Ukraine, Warsaw – Poland and Budapest – Hungary.
Being an exhibition partner of Cisco during Cisco Expo is for ZOOM the ideal way to meet with our partners and customers, discuss their needs, answer any contact center and quality management related questions and to present what’s new in the latest ZOOM QM Suite release.
Of course we also use Cisco Expo to catch-up and hear about the latest developments around Cisco’s Unified Communications and Contact Center products. Being part of the Cisco Developer Network we align our product road-map with Cisco’s and continuously translate Cisco’s new developments into future ZOOM product features.
This year Security, PCI-DSS compliance and Unified Communications were well covered on the Cisco Expo agenda and that provided us with some really good anchor points and topics for discussion with partners and customers because of our latest product release.
In addition to the new generation of ScreenREC and new features in ScoreCARD, the fresh 4.7 release of the ZOOM QM Suite has been mainly focused on security and delivers a complete PCI-DSS compliance feature set. This feature set includes full encryption with key management, enhanced password management, pause and resume functionality for call and screen recording and full auditing. A comprehensive PCI-DSS overview screen indicates to what extent all required compliance policies are enforced.
If you did not have the chance to meet us during one of the Expo’s, attend one of the product demo’s or have questions about what it means for your contact center to be PCI-DSS compliant, feel free to contact the ZOOM sales team via sales@zoomint.com
We hope to meet you during any of the upcoming Cisco Expo’s or other industry events. Keep track of where you’d be able to find ZOOM via the ZOOM news on our site.




