Probably the heat has caused that we almost forgot to break the news that ZOOM QM Suite version 4.6 has been released and is made available for download…
Enterprise, enterprise,enterprise, enterprise !!!
It is safe to say that this release is all about improved Enterprise Support. Supporting enterprises with their large or complex installations requires the best [...]
Posts Tagged ‘release’
ZOOM QM Suite 4.6 Released
ZOOM ScoreCARD 4.5.1 Released
Just before easter ZOOM has launched the latest version of ScoreCARD, ZOOM’s Contact Center Quality and Performance Solution.
Next to software enhancements, some major performance improvements plus the addition of Russian language support, this release provides a number of great new features:
Contact Center Dashboard; a real-time overview of your contact center performance.
Role Manager; create your custom [...]
ZOOM CallREC release 4.4.1 – What’s new there
It has been a few days since we released the next version of our flagship product – ZOOM CallREC, version 4.4.1.
It’s a minor release; however there are some important new features and improvements.
Let me briefly describe what has been achieved and how it helps to improve usability, and make CallREC a more robust product.
Multi-Server Setup
Multi-Server [...]
