We are always happy when customers send us a thank you e-mail. It mostly happens after solving an issue at support quickly or we make someone happy by doing a bit more than expected. Today, we received a very special thank you letter from one of our customers in Russia. It is actually for the first time, we received an officially stamped letter with a signature!
Since it is in Russian, we will give you a clue… Homecredit thanks Sergey Bolshakov (our director Russia & CIS) and ZOOM for support and help during the project of relocating our solution from old to new datacenter. We have provided call recording to this customer for many years and it was also out first Genesys customer!
Enjoy reading the letter as much as we did