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The answering machine solution for Cisco IP telephony |
Upcoming Events
IPTW 2008
November 25 2008, Prague, Czech Republic
Cisco Networkers 2009
January 26 – 29, Barcelona, Spain
CRM a Call centra 2009
February 24 2009, Prague, Czech Republic
Past Events
Contact Centre Expo 2008
September 16 – 17 2008, Istanbul, Turkey
Eastern European Contact Centre Summit 2008
September 9 – 10 2008, Prague, Czech Republic
Cisco Live 2008
June 22 – 26 2008, Orlando, FL, USA
News
10/08/08
The Emergency Communication & Coordination Center of Lower Austria and ZOOM CallREC®
The Emergency Communication & Coordination Center of Lower Austria (ECCCLA) has become the latest organization to install ZOOM Internationals IP telephony call recording solution, ZOOM CallREC® to support their contact centres requirements for a proven, robust voice recording technology.
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09/28/08
Credit Solutions Call Centers Add Robust Call Monitoring Solution – Press Release
RICHARDSON, TX - (July 16, 2008) - With an estimated 8 million American households expected to be using social personal finance Web sites by 2012, Credit Solutions is investing heavily in state-of-the-art IP technologies designed to improve response time and overall customer satisfaction.
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09/26/08
ZOOM CallREC® implemented into M-Video Service
M-Video, one of the biggest retailers in Russia has successfully implemented the ZOOM CallREC® multimedia recording solution into their call centre.
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