ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple

Uživatelské rozhraní

Přehled nahraných hovorů. Filtr, v připadě integrace s Cisco Unified Contact Center, umožnuje vyhledávání založená na jménu agenta a "skill group" (pokročilé vyhledávání).

Organizace pravidel pro nahrávání

Uživatelé a skupiny respektujíci standard Access Control List (ACL)

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Novinky

14.07.2010 ZOOM part of largest URAL Region Contact Center Deployment
ZOOM QM Suite improves quality and customer service in largest deployed URAL Region Contact Center (Uralsvyazinform) Read the press release Více...

04.06.2010 Cisco Vault Series : QM in Cisco Contact Centers
Join us, Cisco and Cisco Partners in The Vault Series by the Emerging Markets Partner Organization. The Vault is a comprehensive initiative to provide informative and relevant webcasts for Cisco partners in Emerging Markets. Unlock the knowledge to enable you to unlock more business. Více...

04.06.2010 ZOOM QM Suite 4.6
ZOOM is pleased to announced the launch of ZOOM QM Suite 4.6 bringing you Enterprise Class performance, scalability and flexibility plus a range of functional enhancements and new features. Read more on the ZOOM blog . Více...

Více informací

IP Solutions, pure and simple.

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