About ZOOM

With a passion for technology coupled with an in depth understanding of IP Telephony and the Contact Center industry, ZOOM International places the customer and partner as the number one priority through continuous innovation and service excellence.

ZOOM's ever growing worldwide team consist of the best IP telephony specialists, internal developers, trainers, dedicated worldwide sales team, a friendly support team and knowledgeable contact center/quality management consultants.

Focus and support

Instead of trying to develop integration points into every telecommunications manufacture, ZOOM has chosen to maintain a laser focus on Cisco and Genesys to provide a deeper integration that leads to greater up-time, search capabilities and a consistent customer experience.

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ZOOM was founded in 1999 in Prague and now has offices worldwide to deliver its services and products to more than 500 customers in 51 countries and has been awarded Deloitte Technology Fast50 Central Europe and Cisco awards.

 

100% Indirect Sales Channel

ZOOM is proud to operate a 100% indirect sales channel and to work closely with a carefully selected set of channel partners to serve the global market while sharing the value of offering ZOOM services and the ZOOM QM Suite products. 

contact us   Contact ZOOM today to learn more about our products or become a ZOOM partner.