ZOOM International

Financial institutions throughout the world are facing increased reliance on recording solutions which are capable of providing peace of mind. ZOOM's CallREC turns telephone conversations into detailed transaction records. Reliability, flexibility and powerful applications tools are essential to settle disputes quickly and efficiently, combat corporate fraud and reduce the potential liability of employees' actions.

Customers from this segment will appreciate especially the following product features:

• Strong, role base security
• Optional call encryption to guarantee recording integrity
• Built-in monitoring and alarm features making sure the recording is running at all times (every CallREC install can be connected to ZOOM Sentinel for pro-active remote monitoring)
• Fully redundant, fault tolerant architecture

Major customers from the financial industry have selected CallREC as their platform of choice for liability recording. Take a look at the Alexander Forbes case study to learn more.