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Events
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Thursday, 22 March 2012 |
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We will be presenting our products and solutions at Cisco Emerging Markets Customer Collaboration Partner Sales Summit in Dubai (April 3-4/2012) and at Call Center Dagene in Norway (May 10-11/2012).
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Events
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Wednesday, 21 September 2011 |
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Customer Intelligence 2011 will be held on Friday, September 23rd in Prague and Šimon Vostrý, founder & CEO of ZOOM will be speaking about Speech Analytics trends and how they influence the industry. Conference is held in Czech and English language. |
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Events
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Tuesday, 13 September 2011 |
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This is the first of a series of webinars targeted at our customers' top challenges. It will be focused on improving Average Handling Time (AHT). ZOOM's Quality Management Consultant, Liam Anderson will give an introduction about why AHT is important and the generic ways to improve it.
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News
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Thursday, 02 June 2011 |
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Come visit us at G-Force Prague in Hilton June 7-9. There will be a dedicated booth for Genesys Quality Management (ZOOM QM Suite OEM) and a great breakout about called "Change the Conversation with Genesys Quality Management" presented by Stefan Captijn, Strategic Business Director WFO for EMEA at ALcatel-Lucent Enterprise. |
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News
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Tuesday, 11 October 2011 |
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Today is a celebration of achievement for us here at ZOOM! One of our partners, LiveOps, received the prestigious TMC Labs 2011 Innovation Award today for their cloud-based Screen Recording solution.
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Events
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Tuesday, 13 September 2011 |
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Come and join us on a 60min webinar discussing the complete ins and outs of the latest ZOOM ScreenREC release. We will start with a quick 5 minute business overview and the rest of the presentation will be focused on how it works technically.
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News
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Friday, 05 August 2011 |
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Our August 2011 newsletter is out! This issue focused on hosted screen capture and the just released QM Suite 4.9. Enjoy reading! |
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Events
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Thursday, 02 June 2011 |
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Come visit us at G-Force Prague in Hilton June 7-9. There will be a dedicated booth for Genesys Quality Management (ZOOM QM Suite OEM) and a great breakout about called "Change the Conversation with Genesys Quality Management" presented by Stefan Captijn, Strategic Business Director WFO for EMEA at ALcatel-Lucent Enterprise. |
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