The latest version of ZOOM Quality Management Suite 5.1 brings important changes in architecture that significantly accelerate our product development. We have streamlined the overall stability and ease of deployment of the Suite. Our goal is to offer our partners a solution with a superior feature set, that is now easier than ever to install and maintain.

In this release, the major feature updates include:

Disk Space Monitor to ensure that you never run out of disk space
Media lifecycle management improvements
Backup and restoration of the complete recording server configuration
Speech Analytics enhancements targeting precision and performance
Universal Player now features an enhanced Segments mode for thorough interaction examination
Various other fixes

ZOOM has supported the complete Cisco Unified Communications portfolio for over a decade and has expanded to support the UCS platform.

Today is a celebration of achievement for us here at ZOOM! One of our partners, LiveOps, received the prestigious TMC Labs 2011 Innovation Award today for their cloud–based Screen Recording solution.