ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple
Analyst Quote
"ZOOM International has already established itself on the European market and has developed a strong partnership with Cisco. ZOOM International is ideally positioned to further expand and become a global player in this market segment in the near future. The company’s strong R&D base and its growing international partner portfolio further solidifies its position as a core market player. "

Kristina Soukup
Analyst, Frost & Sullivan
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News
The Czech Republic State has implemented CallREC into the High Court

The Czech Republic’s State High Court has introduced ZOOM CallREC with in their courtroom facilities in Prague, Czech Republic, migrating away from traditional telephony technology to a fully functional IP telephony solution. ZOOM CallREC, the call recording solution was implemented to record telephone conversations and support the High Courts day to day working requirements.

Kapsch, a leading Austrian system integration company who had previously won the tender for the Czech motorway billing system, was awarded the contract with Cisco , Alef Nula , Ateco and ZOOM International supplying the technology to support the IP telephony solution for the Czech Republic’s State High Court.

As part of the supplied IP telephony solution, ZOOM provided additional customised functionality that included the ability to have displayed on the Cisco IP phones, the ‘real time cost’ of the call, whilst individuals are actually making a phone call. These enhanced features supplied by ZOOM and fully integrated into the Cisco IP telephony technology, were especially requested by the Czech Republic government to aid in bringing down the total cost of the High Court’s telephone bill.

News

04/11/08 Piraeus implements ZOOM CallREC® at their Belgrade contact centre
Piraeus Bank, one of the most dynamic and active financial organisations in Southern Europe has chosen the ZOOM CallREC® IP call recording solution to support their requirements at their contact centre in Belgrade, Serbia. More...

04/08/08 First Tennessee adopts ZOOM CallREC® for their contact centre
First Tennessee Bank, a full-service provider of financial products and services for businesses and consumers, has implemented the ZOOM CallREC® IP call recording solution, to support their IP telephony requirements at their corporate headquarters in Memphis, TN. More...

03/25/08 ZOOM International at the Call Center World Business Forum 2008
ZOOM International attended the 7th International Business-forum, Call Center World, Russia/CIS – 2008, as a sponsor of the conference and an active participant in the show. More...

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