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ZOOM CallREC® is now Cisco Compatible with UC Manager 6.1 and UCCE 7.2.3 |
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08/08/08 |
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ZOOM International is pleased to announce that the ZOOM CallREC® voice recording solution has passed Cisco interoperability testing and is now Cisco compatible and certified with UC Manager 6.1 and UCCE 7.2.3.
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ZOOM in Central Eastern Europe |
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08/01/08 |
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This year, ZOOM CallREC® is poised to become the fastest growing de facto standard for multimedia voice and screen recording in Central/Eastern Europe, with many of the leading financial organisations implementing ZOOM CallREC® as their call recording solution.
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Credit Solutions implements the ZOOM CallREC® contact centre suite |
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07/23/08 |
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Credit Solutions, an industry leader managing more than $1.73 billion of debt for their clients and its subsidiary Lending.com, a national online mortgage lender, has selected ZOOM CallREC® contact centre suite as their company standard for call recording and quality management needs, supporting their daily business requirements and to enhance the quality of their service supplied to their clients.
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AXA Pension Funds Czech Republic use ZOOMs Solutions |
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07/23/08 |
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AXA Pension Funds has selected and successfully implemented ZOOM VoiceBOX and CallREC Lite 4.2 in Prague, Czech Republic, becoming one of ZOOM Internationals newest clients to utilise the ZOOM product range as the recording solution for their contact centre to support their day to day business requirements.
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06/18/08 |
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ZOOM International is proud to announce their latest release, ZOOM CallREC® 4.2 with newly improved enhancements and features, providing contact centre environments with a robust voice recording solution with increased dynamics to assist in their day to day business requirements, meeting their IP telephony needs.
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ZOOM is accepted into the Cisco Solution Incentive Program (SIP) |
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05/14/08 |
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ZOOM International is pleased to announce that they have been accepted and are now fully enrolled in the Cisco Solution Incentive Program (SIP), providing our network partners with additional value to support their business needs.
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ZOOM is accepted into the Cisco Industry Solutions Partner Network (ISPN) |
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05/14/08 |
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ZOOM International is pleased to announce that they are now a member of the Cisco Industry Solutions Partner Network (ISPN).
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Piraeus implements ZOOM CallREC® at their Belgrade contact centre |
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04/11/08 |
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Piraeus Bank, one of the most dynamic and active financial organisations in Southern Europe has chosen the ZOOM CallREC® IP call recording solution to support their requirements at their contact centre in Belgrade, Serbia.
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First Tennessee adopts ZOOM CallREC® for their contact centre |
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04/08/08 |
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First Tennessee Bank, a full-service provider of financial products and services for businesses and consumers, has implemented the ZOOM CallREC® IP call recording solution, to support their IP telephony requirements at their corporate headquarters in Memphis, TN.
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ZOOM International at the Call Center World Business Forum 2008 |
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03/25/08 |
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ZOOM International attended the 7th International Business-forum, Call Center World, Russia/CIS – 2008, as a sponsor of the conference and an active participant in the show.
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ZOOM participates in the Cisco ISPN Road Show 2008 |
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03/04/08 |
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This year, ZOOM International has been selected to participate in the CEE Cisco ISPN Road Show 2008, presenting ZOOM CallREC to Cisco Partners throughout the main cities of the region.
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Cisco’s Strategic Contact Centre Customer of the Year USA 2007 implements ZOOM CallREC® |
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01/24/08 |
ZOOM International is pleased to announce that the ZOOM CallREC® call recording solution has been implemented as one of the technologies to create Cisco’s Contact Centre Customer of the Year USA 2007.
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ZOOM attains Genesys ‘Premier’ business partner status |
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12/21/07 |
ZOOM International is pleased to announce their elevated position to Genesys ‘Premier’ partner, providing ZOOM’s clients with additional services that are complementary to Genesys applications, including enhanced access to technology, education, sales and marketing support.
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ZOOM International presented its solutions during the Contact Center Forum in Saint-Petersburg |
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12/05/07 |
The first international Contact Center Forum took place on 29 of November in the Ambassador hotel in Saint-Petersburg. Regardless of the fact that it was the first contact center event in the Northern Capital of Russia it attracted the great deal of interest among the professional community.
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ZOOM CallREC® Contact Center Suite wins "Best Retail Application" at CIPTUG 2007 |
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11/01/07 |
ZOOM CallREC® Contact Center Suite took the honours for ‘Best Retail Application’ at this year’s CIPTUG Annual Conference 2007 at the Austin Convention Centre-Texas.
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