ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple
Analyst Quote
"ZOOM International has already established itself on the European market and has developed a strong partnership with Cisco. ZOOM International is ideally positioned to further expand and become a global player in this market segment in the near future. The company’s strong R&D base and its growing international partner portfolio further solidifies its position as a core market player. "

Kristina Soukup
Analyst, Frost & Sullivan
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Past Events
Call Center World and Demo 2008

dubai_2008_conference_thumb The 2nd Annual Call Center World and Demo, Dubai 2008 was held on the 25th-26th March, at the Dubai World Trade Centre with the featured theme of Call Centre, attracting many of the world’s leading technology companies and attended by system integrators and customers.

Presenting at the event, ZOOM International presented their award winning multimedia and quality management solution, ZOOM CallREC® that supplies unique functionality and business benefits to Contact and Call Centre environments.

With the Middle East now considered to be one of the strongest emerging markets in the world, the ZOOM CallREC® call recording solution is now being implemented and supplied by some of the leading system integrators of the region to support this fast growing call centre marketplace.

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News

10/08/08 The Emergency Communication & Coordination Center of Lower Austria and ZOOM CallREC®
The Emergency Communication & Coordination Center of Lower Austria (ECCCLA) has become the latest organization to install ZOOM Internationals IP telephony call recording solution, ZOOM CallREC® to support their contact centres requirements for a proven, robust voice recording technology. More...

09/28/08 Credit Solutions Call Centers Add Robust Call Monitoring Solution – Press Release
RICHARDSON, TX - (July 16, 2008) - With an estimated 8 million American households expected to be using social personal finance Web sites by 2012, Credit Solutions is investing heavily in state-of-the-art IP technologies designed to improve response time and overall customer satisfaction. More...

09/26/08 ZOOM CallREC® implemented into M-Video Service
M-Video, one of the biggest retailers in Russia has successfully implemented the ZOOM CallREC® multimedia recording solution into their call centre. More...

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IP Solutions, pure and simple.
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