ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple
Analyst Quote
"ZOOM International has already established itself on the European market and has developed a strong partnership with Cisco. ZOOM International is ideally positioned to further expand and become a global player in this market segment in the near future. The company’s strong R&D base and its growing international partner portfolio further solidifies its position as a core market player. "

Kristina Soukup
Analyst, Frost & Sullivan
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Past Events
Cisco Live 2008

cisco_live_2008_thumb ZOOM International attended this year’s 19th annual Cisco Networkers in Orlando, Florida between the 23rd-26th June 2008, the annual customer conference where customers, network engineers, system integrators and consultants gather for Cisco technical training and education.

This year at Cisco Networkers 2008, ZOOM International presented the ZOOM CallREC® 4.2 voice and screen recording solution that is fully UCCE integrated to support contact centre environments and was highly received by the ZOOM partner community and attendee’s present at the event.

With the release of ZOOM CallREC® 4.2, now incorporated with ZOOM ScreenREC and comprehensively imbedded within the ZOOM CallREC® Contact Centre Suite, underscore ZOOM’s commitment to providing world class solutions and raising the standards for IP recording.

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News

10/08/08 The Emergency Communication & Coordination Center of Lower Austria and ZOOM CallREC®
The Emergency Communication & Coordination Center of Lower Austria (ECCCLA) has become the latest organization to install ZOOM Internationals IP telephony call recording solution, ZOOM CallREC® to support their contact centres requirements for a proven, robust voice recording technology. More...

09/28/08 Credit Solutions Call Centers Add Robust Call Monitoring Solution – Press Release
RICHARDSON, TX - (July 16, 2008) - With an estimated 8 million American households expected to be using social personal finance Web sites by 2012, Credit Solutions is investing heavily in state-of-the-art IP technologies designed to improve response time and overall customer satisfaction. More...

09/26/08 ZOOM CallREC® implemented into M-Video Service
M-Video, one of the biggest retailers in Russia has successfully implemented the ZOOM CallREC® multimedia recording solution into their call centre. More...

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IP Solutions, pure and simple.
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