ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple
Analyst Quote
"ZOOM International has already established itself on the European market and has developed a strong partnership with Cisco. ZOOM International is ideally positioned to further expand and become a global player in this market segment in the near future. The company’s strong R&D base and its growing international partner portfolio further solidifies its position as a core market player. "

Kristina Soukup
Analyst, Frost & Sullivan
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Past Events
Contact Centre Expo 2008

ZOOM attended the Contact Centre Expo 2008 Turkey with the main theme of the event concentrating on “Redefining the call centre to create the maximum organizational value” and was attended by a range of people from across the industry with leading technology companies, Cisco Systems and Genesys, presenting their latest product offerings to the audience.

ZOOM presented their award winning ZOOM CallREC® voice recording, ZOOM ScreenREC screen recording and the ZOOM ScoreCARD quality management solution that has been specifically designed to provide a software solution to evaluate contact centre performances and the contact centre agents that operate in these environments.

ZOOM also spent time meeting and presenting their product range to their growing partner base from the region, explaining the expertise that ZOOM International supplies in the contact centre marketplace to their partners, along with the benefits and rewards that they receive by working with ZOOM International.

News

10/08/08 The Emergency Communication & Coordination Center of Lower Austria and ZOOM CallREC®
The Emergency Communication & Coordination Center of Lower Austria (ECCCLA) has become the latest organization to install ZOOM Internationals IP telephony call recording solution, ZOOM CallREC® to support their contact centres requirements for a proven, robust voice recording technology. More...

09/28/08 Credit Solutions Call Centers Add Robust Call Monitoring Solution – Press Release
RICHARDSON, TX - (July 16, 2008) - With an estimated 8 million American households expected to be using social personal finance Web sites by 2012, Credit Solutions is investing heavily in state-of-the-art IP technologies designed to improve response time and overall customer satisfaction. More...

09/26/08 ZOOM CallREC® implemented into M-Video Service
M-Video, one of the biggest retailers in Russia has successfully implemented the ZOOM CallREC® multimedia recording solution into their call centre. More...

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IP Solutions, pure and simple.
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