ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple
Analyst Quote
"ZOOM International has already established itself on the European market and has developed a strong partnership with Cisco. ZOOM International is ideally positioned to further expand and become a global player in this market segment in the near future. The company’s strong R&D base and its growing international partner portfolio further solidifies its position as a core market player. "

Kristina Soukup
Analyst, Frost & Sullivan
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Past Events
Eastern European Contact Centre Summit 2008

ZOOM International was the proud sponsor of the Eastern European Contact Centre Summit, 2008 held at the Hotel Angelo, Prague, bringing together many of the industry leaders from the contact centre marketplace, from as far away as Russia, Georgia and the Middle East.

Presenting at the event were many of the marketplaces leading figures from companies ranging from Czech Airlines to DHL, Qatar Telecom to Visa Europe, supplying information to the gathered audience on contact centre best practices and where this industry will be focused on in the coming years.

ZOOM’s sponsorship of the Eastern European Contact Centre Summit, Prague 2008 shows ZOOM’s continual commitment to the contact centre marketplace and the 150 companies and 10,000 contact centre agents that are currently utilising ZOOM International’s product range that provides, call recording, screen recording and quality management software solutions on an IP telephony network.

News

10/08/08 The Emergency Communication & Coordination Center of Lower Austria and ZOOM CallREC®
The Emergency Communication & Coordination Center of Lower Austria (ECCCLA) has become the latest organization to install ZOOM Internationals IP telephony call recording solution, ZOOM CallREC® to support their contact centres requirements for a proven, robust voice recording technology. More...

09/28/08 Credit Solutions Call Centers Add Robust Call Monitoring Solution – Press Release
RICHARDSON, TX - (July 16, 2008) - With an estimated 8 million American households expected to be using social personal finance Web sites by 2012, Credit Solutions is investing heavily in state-of-the-art IP technologies designed to improve response time and overall customer satisfaction. More...

09/26/08 ZOOM CallREC® implemented into M-Video Service
M-Video, one of the biggest retailers in Russia has successfully implemented the ZOOM CallREC® multimedia recording solution into their call centre. More...

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IP Solutions, pure and simple.
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