ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple
Analyst Quote
"ZOOM International has already established itself on the European market and has developed a strong partnership with Cisco. ZOOM International is ideally positioned to further expand and become a global player in this market segment in the near future. The company’s strong R&D base and its growing international partner portfolio further solidifies its position as a core market player. "

Kristina Soukup
Analyst, Frost & Sullivan
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Past Events
G-Force Americas 2008

g_force_usa_2008_thumb G-Force San Antonio was held on April 28 – 30, 2008 at the Grand Hyatt, San Antonio and was attended by Genesys partners and system integrators, but mostly by vendors that offer solutions that sit on top of the Genesys platform.

Attending and presenting at the event was Simon Vostry, CEO of ZOOM International who presented CallREC 4.2 with ScreenREC and ScoreCARD fully integrated into the Genesys Contact Centre platform, with ZOOM’s voice recording solution, sitting on top of the SIP server.

As ZOOM’s presence in the US Contact Centre market grows, ZOOM’s tight integration with Genesys technology has strengthened and enhanced the ZOOM/Genesys relationship and provided Genesys clients with a robust voice recording solution to support their contact centre needs and business requirements.

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News

10/08/08 The Emergency Communication & Coordination Center of Lower Austria and ZOOM CallREC®
The Emergency Communication & Coordination Center of Lower Austria (ECCCLA) has become the latest organization to install ZOOM Internationals IP telephony call recording solution, ZOOM CallREC® to support their contact centres requirements for a proven, robust voice recording technology. More...

09/28/08 Credit Solutions Call Centers Add Robust Call Monitoring Solution – Press Release
RICHARDSON, TX - (July 16, 2008) - With an estimated 8 million American households expected to be using social personal finance Web sites by 2012, Credit Solutions is investing heavily in state-of-the-art IP technologies designed to improve response time and overall customer satisfaction. More...

09/26/08 ZOOM CallREC® implemented into M-Video Service
M-Video, one of the biggest retailers in Russia has successfully implemented the ZOOM CallREC® multimedia recording solution into their call centre. More...

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IP Solutions, pure and simple.
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