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Analyst Quote
"ZOOM International has already established
itself on the European market and has developed a strong partnership
with Cisco. ZOOM International is ideally positioned to further expand
and become a global player in this market segment in the near future.
The company’s strong R&D base and its growing international partner
portfolio further solidifies its position as a core market player.
"
Kristina Soukup Analyst, Frost & Sullivan  |
| Past Events |
| VoiceCon Spring 2007 |
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All of ZOOM‘s applications gained positive attention. ScoreCARD, the quality management evaluation tool based on user-defined evaluation criteria, was especially popular. ZOOM’s call recording solution, CallREC, also received much praise. Of particular interest were the integration possibilities with Cisco Unified IPCC Express and Enterprise. |
04/11/08
Piraeus implements ZOOM CallREC® at their Belgrade contact centre
Piraeus Bank, one of the most dynamic and active financial organisations in Southern Europe has chosen the ZOOM CallREC® IP call recording solution to support their requirements at their contact centre in Belgrade, Serbia.
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04/08/08
First Tennessee adopts ZOOM CallREC® for their contact centre
First Tennessee Bank, a full-service provider of financial products and services for businesses and consumers, has implemented the ZOOM CallREC® IP call recording solution, to support their IP telephony requirements at their corporate headquarters in Memphis, TN.
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03/25/08
ZOOM International at the Call Center World Business Forum 2008
ZOOM International attended the 7th International Business-forum, Call Center World, Russia/CIS – 2008, as a sponsor of the conference and an active participant in the show.
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