ZOOM International

Your responsibilities will be primarily for the installation, maintenance and technical support of ZOOM CallREC^®, an IP call recording software solution developed by ZOOM.

Mostly these activities are undertaken and supported remotely from ZOOM’s offices, centrally located in Prague. Occasionally you will be asked to visit a customer’s premises, both with in the Czech Republic and abroad. At all times, we will expect you to be reliable, consistent and customer focused to resolve any problems that may arise in supporting the client’s needs and requirements.

We expect the successful candidate to have a good general knowledge of Linux systems and experience in its OS administration (RedHat Enterprise Linux or CentOS is a big advantage).

We expect the successful candidate to have good communication skills and to be responsive to client requests, both by telephone and email, always with an emphasis on precisely expressing and understanding the customer needs.

We expect the successful candidate to continuously provide feedback to the development department, to improve and enhance the software that you will be installing and supporting.

The successful candidate will be evaluated on their overall performance, which includes customer satisfaction.

We require:

• High school diploma or University degree
• A valid driving license
• Ability to learn with the drive to attain stated goals
• Flexibility
• Good communication skills and customer focus
• Fluent verbal and written English skills
• Knowledge of installing and supporting Linux, PostgreSQL, Tomcat5, Cron, NTP
• Knowledge of IP Telephony, Nagios, Bind, Postfix, LAN/WAN networks is a plus
• Knowledge of the configuration procedures for Cisco components and Microsoft in general will be an advantage

We offer:

• The ability to achieve and grow professionally in a booming high growth industry
• Competitive salary + additional bonuses based on the results
• Mobile phone
• Working within a highly professional firm as part of a young ambitious team, that is experiencing high growth and expanding into new regions across the world
• Accommodation for first six months
• Centrally located office in Prague

If you require additional information, please feel free to contact Mr. Marcel Vorlíček at the following email address: This email address is being protected from spam bots, you need Javascript enabled to view it .