| Product Screenshots |
List of recorded calls. When integrated with Cisco Unified Contact Center, advanced search options can be based on agent names and skill groups  Recording rules management 
Users and groups management complying with the Access Control List (ACL) standard |
04/11/08
Piraeus implements ZOOM CallREC® at their Belgrade contact centre
Piraeus Bank, one of the most dynamic and active financial organisations in Southern Europe has chosen the ZOOM CallREC® IP call recording solution to support their requirements at their contact centre in Belgrade, Serbia.
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04/08/08
First Tennessee adopts ZOOM CallREC® for their contact centre
First Tennessee Bank, a full-service provider of financial products and services for businesses and consumers, has implemented the ZOOM CallREC® IP call recording solution, to support their IP telephony requirements at their corporate headquarters in Memphis, TN.
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03/25/08
ZOOM International at the Call Center World Business Forum 2008
ZOOM International attended the 7th International Business-forum, Call Center World, Russia/CIS – 2008, as a sponsor of the conference and an active participant in the show.
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