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New ZOOM ScoreCARD version 4.5 |
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12/17/09 |
ZOOM International is pleased to announce the latest release of ZOOM's Quality Management Solution, ScoreCARD version 4.5, with new features and enhancements to support your business requirements for Quality Management.
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ZOOM now VMware technology alliance partner |
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08/31/09 |
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ZOOM International is pleased to announce that we have recently become a VMware technology alliance partner. ZOOM International is currently the only software vendor in the Czech Republic to hold this distinction.
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ZOOM Releases CallREC 4.4 |
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08/10/09 |
ZOOM International is pleased to announce the latest release of our flagship product, CallREC version 4.4 with new features and enhancements to support your business requirements for IP Multimedia Recording, Quality Management, Speech Analytics, and Workforce Management within the unified communications marketplace.
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ZOOM and Enterprise Workforce Optimization Solution Provider GMT Announce Strategic Partnership |
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07/15/09 |
Companies combine award-winning solutions to create WorkFORCE framework for Cisco channel partners.
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ZOOM announces the release of SpeechREC |
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06/16/09 |
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ZOOM International is please to announce that they have signed a reseller agreement with CallMiner to integrate speech analytics into ZOOM’s suite of software solutions for contact centers.
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ZOOM releases ZOOM CallREC® 4.3 |
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04/01/09 |
ZOOM International is pleased to announce the latest release of their flagship product, ZOOM CallREC® 4.3 with new features and enhancements to support your business requirements for IP call recording within the unified communications marketplace.
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ZOOM substantially strengthens its management: new senior colleagues join the team |
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03/11/09 |
In order to continue and expand ZOOM International’s presence in the global contact centre marketplace, ZOOM is delighted to announce new colleagues with senior experience to join the management team to assist in achieving the company’s growth and stated business plan for FY2009.
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Wishing you a Joyful Holiday Season and a New Year of good Health, Happiness and Prosperity |
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12/19/08 |
ZOOM International during this time of celebrations and festivities is pleased to donate to, and be associated with the following charitable organization; The Salvation Army, looking after and supporting those, less fortunate than ourselves during this Holiday Season.
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The Emergency Communication & Coordination Center of Lower Austria and ZOOM CallREC® |
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10/08/08 |
The Emergency Communication & Coordination Center of Lower Austria (ECCCLA) has become the latest organization to install ZOOM Internationals IP telephony call recording solution, ZOOM CallREC® to support their contact centres requirements for a proven, robust voice recording technology.
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Credit Solutions Call Centers Add Robust Call Monitoring Solution – Press Release |
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09/28/08 |
RICHARDSON, TX - (July 16, 2008) - With an estimated 8 million American households expected to be using social personal finance Web sites by 2012, Credit Solutions is investing heavily in state-of-the-art IP technologies designed to improve response time and overall customer satisfaction.
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ZOOM CallREC® implemented into M-Video Service |
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09/26/08 |
M-Video, one of the biggest retailers in Russia has successfully implemented the ZOOM CallREC® multimedia recording solution into their call centre.
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Dimensional Fund Advisors and ZOOM CallREC® |
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09/15/08 |
Dimensional Fund Advisors, a company which manages assets exclusively for institutional investors and the clients of registered financial advisors, has chosen the ZOOM CallREC® IP call recording solution to support their call recording requirements throughout their company.
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ZOOM CallREC® is now Cisco Compatible with UC Manager 6.1 and UCCE 7.2.3 |
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08/08/08 |
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ZOOM International is pleased to announce that the ZOOM CallREC® voice recording solution has passed Cisco interoperability testing and is now Cisco compatible and certified with UC Manager 6.1 and UCCE 7.2.3.
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ZOOM in Central Eastern Europe |
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08/01/08 |
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This year, ZOOM CallREC® is poised to become the fastest growing de facto standard for multimedia voice and screen recording in Central/Eastern Europe, with many of the leading financial organisations implementing ZOOM CallREC® as their call recording solution.
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Credit Solutions implements the ZOOM CallREC® contact centre suite |
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07/23/08 |
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Credit Solutions, an industry leader managing more than $1.73 billion of debt for their clients and its subsidiary Lending.com, a national online mortgage lender, has selected ZOOM CallREC® contact centre suite as their company standard for call recording and quality management needs, supporting their daily business requirements and to enhance the quality of their service supplied to their clients.
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