ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple

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Business Benefits

New ScoreCARD is a solution with very high ROI (Return On Investment). It brings your contact center and the company as a whole many advantages and benefits:

Safeguard your company’s brand image and reputation
Identify any weaknesses in your contact center service and communication
Improve staff training and performance
Motivate your workforce with clear priorities
Reduce staff turnover and re-training costs
Reduce frequency of incidents
Increase customer satisfaction and loyalty
Increase repeat customer business and overall revenue

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News

07/14/10 ZOOM part of largest URAL Region Contact Center Deployment
ZOOM QM Suite improves quality and customer service in largest deployed URAL Region Contact Center (Uralsvyazinform) Read the press release More...

06/04/10 Cisco Vault Series : QM in Cisco Contact Centers
Join us, Cisco and Cisco Partners in The Vault Series by the Emerging Markets Partner Organization. The Vault is a comprehensive initiative to provide informative and relevant webcasts for Cisco partners in Emerging Markets. Unlock the knowledge to enable you to unlock more business. More...

06/04/10 ZOOM QM Suite 4.6
ZOOM is pleased to announced the launch of ZOOM QM Suite 4.6 bringing you Enterprise Class performance, scalability and flexibility plus a range of functional enhancements and new features. Read more on the ZOOM blog . More...

IP Solutions, pure and simple.

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