ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple
Business Benefits

ScoreCARD is a solution with very high ROI (Return On Investment). It brings your contact center and the company as a whole many advantages and benefits:

  • Safeguard your company’s brand image and reputation
  • Identify any weaknesses in your contact centre service and communication
  • Improve staff training and performance
  • Motivate your workforce with clear priorities
  • Reduce staff turnover and re-training costs
  • Reduce frequency of incidents
  • Increase customer satisfaction and loyalty
  • Increase repeat customer business and overall revenue
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News

04/11/08 Piraeus implements ZOOM CallREC® at their Belgrade contact centre
Piraeus Bank, one of the most dynamic and active financial organisations in Southern Europe has chosen the ZOOM CallREC® IP call recording solution to support their requirements at their contact centre in Belgrade, Serbia. More...

04/08/08 First Tennessee adopts ZOOM CallREC® for their contact centre
First Tennessee Bank, a full-service provider of financial products and services for businesses and consumers, has implemented the ZOOM CallREC® IP call recording solution, to support their IP telephony requirements at their corporate headquarters in Memphis, TN. More...

03/25/08 ZOOM International at the Call Center World Business Forum 2008
ZOOM International attended the 7th International Business-forum, Call Center World, Russia/CIS – 2008, as a sponsor of the conference and an active participant in the show. More...

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IP Solutions, pure and simple.
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