| Introduction |
Is customer satisfaction important to your business?Do you want a measurable way to evaluate employee performance?Do you want to identify any weaknesses in your customer interactions?Do you want to improve the performance of your employees?Do you want to increase customer loyalty?New ZOOM ScoreCARD is the answer to these questions. |
07/14/10
ZOOM part of largest URAL Region Contact Center Deployment
ZOOM QM Suite improves quality and customer
service in largest deployed URAL Region Contact Center (Uralsvyazinform)
Read the press release
More...
06/04/10
Cisco Vault Series : QM in Cisco Contact Centers
Join us, Cisco and Cisco Partners in The Vault Series by the Emerging Markets Partner Organization. The Vault is a comprehensive initiative to provide informative and relevant webcasts for Cisco partners in Emerging Markets. Unlock the knowledge to enable you to unlock more business.
More...
06/04/10
ZOOM QM Suite 4.6
ZOOM is pleased to announced the launch of ZOOM QM Suite 4.6 bringing
you Enterprise Class performance, scalability and flexibility plus a
range of functional enhancements and new features.
Read more on the ZOOM blog
.
More...
|
Developed by Picabo.cz, a.s. | Design by Studio DESTINY
| © Copyright 1999-2010 ZOOM International s.r.o. All rights reserved. |
