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Product Sheet
The latest product sheet of ZOOM ScoreCARD in Adobe PDF format. |
| Introduction |
Is customer satisfaction important to your business?Do you want a measurable way to evaluate employee performance?Do you want to identify any weaknesses in your customer interactions?Do you want to improve the performance of your employees?Do you want to increase customer loyalty?ZOOM ScoreCARD is the answer to these questions. |
04/11/08
Piraeus implements ZOOM CallREC® at their Belgrade contact centre
Piraeus Bank, one of the most dynamic and active financial organisations in Southern Europe has chosen the ZOOM CallREC® IP call recording solution to support their requirements at their contact centre in Belgrade, Serbia.
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04/08/08
First Tennessee adopts ZOOM CallREC® for their contact centre
First Tennessee Bank, a full-service provider of financial products and services for businesses and consumers, has implemented the ZOOM CallREC® IP call recording solution, to support their IP telephony requirements at their corporate headquarters in Memphis, TN.
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03/25/08
ZOOM International at the Call Center World Business Forum 2008
ZOOM International attended the 7th International Business-forum, Call Center World, Russia/CIS – 2008, as a sponsor of the conference and an active participant in the show.
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