ZOOM International

IP Solutions, pure and simple.

IP Solutions, pure and simple

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Technical Specifications

Installed as an integral module of CallREC and uses the CallREC database for data storage
Fully web-based, cross-browser solution supporting:
- Microsoft Internet Explorer 6+
- Mozilla Firefox 1.5+
- Apple Safari 3+
The web browser requires a media player plug-in (Windows Media Player 9+, QuickTime) for audio and video media review

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News

07/14/10 ZOOM part of largest URAL Region Contact Center Deployment
ZOOM QM Suite improves quality and customer service in largest deployed URAL Region Contact Center (Uralsvyazinform) Read the press release More...

06/04/10 Cisco Vault Series : QM in Cisco Contact Centers
Join us, Cisco and Cisco Partners in The Vault Series by the Emerging Markets Partner Organization. The Vault is a comprehensive initiative to provide informative and relevant webcasts for Cisco partners in Emerging Markets. Unlock the knowledge to enable you to unlock more business. More...

06/04/10 ZOOM QM Suite 4.6
ZOOM is pleased to announced the launch of ZOOM QM Suite 4.6 bringing you Enterprise Class performance, scalability and flexibility plus a range of functional enhancements and new features. Read more on the ZOOM blog . More...

IP Solutions, pure and simple.

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