| ZOOM Sentinel |
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ZOOM Sentinel is a unique service for remote proactive monitoring of ZOOM solutions that doesn’t require permanent remote connectivity – but still provides 24/7 operation. Sentinel monitors system parameters like free memory, CPU load, disk space etc. as well as the individual application parameters (e.g. core functionality, decoder and its queue, record servers, storage communicator etc. for CallREC application). The installed Sentinel communicates with the main monitoring platform by e-mail messages every X minutes (typically 10). This allows constant feed of status without the necessity of having a permanently established connection. If there is a warning or problem ZOOM’s dedicated service and support department will take immediate action. The GUI of the Sentinel monitoring is accessible to your department as well and additionally SNMP traps can be configured to alert your preferred monitoring platform. This ensures ZOOM’s applications are under constant monitoring and you can enjoy peace of mind. |
