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07/14/10
ZOOM part of largest URAL Region Contact Center Deployment
ZOOM QM Suite improves quality and customer
service in largest deployed URAL Region Contact Center (Uralsvyazinform)
Read the press release
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06/04/10
Cisco Vault Series : QM in Cisco Contact Centers
Join us, Cisco and Cisco Partners in The Vault Series by the Emerging Markets Partner Organization. The Vault is a comprehensive initiative to provide informative and relevant webcasts for Cisco partners in Emerging Markets. Unlock the knowledge to enable you to unlock more business.
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06/04/10
ZOOM QM Suite 4.6
ZOOM is pleased to announced the launch of ZOOM QM Suite 4.6 bringing
you Enterprise Class performance, scalability and flexibility plus a
range of functional enhancements and new features.
Read more on the ZOOM blog
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