| Screenshots |
Supervisor view of agent performance per ScoreCARD questionnaire review 
Supervisor report showing agent performance with different skill details 
Employee review report used by Supervisor and presented to agents during reviews |
12/17/09
New ZOOM ScoreCARD version 4.5
ZOOM International is pleased to announce the latest release of ZOOM's Quality Management Solution, ScoreCARD version 4.5, with new features and enhancements to support your business requirements for Quality Management.
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08/31/09
ZOOM now VMware technology alliance partner
ZOOM International is pleased to announce that we have recently become a VMware technology alliance partner. ZOOM International is currently the only software vendor in the Czech Republic to hold this distinction.
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08/10/09
ZOOM Releases CallREC 4.4
ZOOM International is pleased to announce the latest release of our flagship product, CallREC version 4.4 with new features and enhancements to support your business requirements for IP Multimedia Recording, Quality Management, Speech Analytics, and Workforce Management within the unified communications marketplace.
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