New ZOOM CEO
Brian Shore Named CEO while Simon Vostry starts Ytica.
ZOOM receives perfect scores in DMG's customer satisfaction study. Download the report.
Help your contact center and back office people do their jobs better, enjoy their work more and keep focused on the things that matter with ZOOM’s solutions.
Tear down the walls that separate data silos and create the ultimate, unified view, of exactly what is happening in your contact center.
Capture, store and manage all phone, screen and video recordings for better customer service and improved compliance.
We deliver software solutions through a network of highly reputable technology partners all around the globe. Our competitive solutions expand our partners' business and help them develop partnerships with their end clients.Read More
For years Gartner has ranked us in the Magic Quadrant as an emerging WFO seller, DMG Consulting has ranked us #1 in customer satisfaction, and we’re one of Deloitte’s Fast 50 developing European companies.Read More
Whatever your industry and wherever you operate, PCI DSS compliance matters to you.
This free white paper is designed to help you understand the impact PCI DSS has on your agents, as well as the recording and storing of conversations.Read Now