ZOOM | Elevate Every Encounter

To assist our customers with COVID-19 we have special programs available now:

Remote Worker Best Practices - Learn from our experts, how best to enable remote agents with ZOOM, and how this trend may be here to stay. We have automated quality management for remote workers!

Subscription Pricing Options - Learn how to keep upfront costs low for new ZOOM products & licensing

Special Vendor Replacement Pricing - Is your vendor charging too much for upgrades? Move to ZOOM now and avoid upgrade fees.

Rapid License Process - ZOOM partners can email sales@zoomint.com to obtain new licenses within as little as a few minutes

Additional remote worker blogs and helpful content:

Transitioning to Remote

Inside the Mind of a Remote Employee

Your Agents Are Remote. Now What?

About ZOOM

ZOOM International exists to elevate every encounter for contact centers. Our software captures customer sentiment at the point of contact, providing actionable insights for improving customer experience, optimizing agent effectiveness and maintaining compliance.

No other WEM software provides a full 360-degree view of omnichannel interactions, survey results, customer sentiment and quality reviews in a single place the way ZOOM does.

We serve over 2200 customers and partners worldwide, ranging from sub-100 agent contact centers to brands like IBM, HCA, Finansbank, Tata Sky, Generali, Allianz, and Vodafone spanning 90 Countries.

LEARN MORE ABOUT ZOOM

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Do you know how your customers feel about you?

ZOOM Products:

Media Capture

Analytics

Compliance

Workforce Optimization

To assist our customers with COVID-19 we have special programs available now:

Remote Worker Best Practices - Learn from our experts, how best to enable remote agents with ZOOM, and how this trend may be here to stay. We have automated quality management for remote workers!

Subscription Pricing Options - Learn how to keep upfront costs low for new ZOOM products & licensing

Special Vendor Replacement Pricing - Is your vendor charging too much for upgrades? Move to ZOOM now and avoid upgrade fees.

Rapid License Process - ZOOM partners can email sales@zoomint.com to obtain new licenses within as little as a few minutes

Supported Platforms:

ZOOM exists to elevate customer experience & serve the needs of others. The result is an 88 NPS® score from our customers for the trailing 365 days!

Elevate Customer Experience

Maintain Compliance

Achieve a High NPS®

Improve Using Analytics

Who Uses ZOOM?

A Comprehensive Solution

Flexible & Customer Focused

Widely Recognized

Performance Analytics with ZOOM

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