ZOOM is Dedicated to Serving our Partners & Customers

Who is ZOOM?

ZOOM is a market leader in workforce optimization software, receiving world-class customer satisfaction honors and an 86+ average net promoter score from analysts, 2000+ customers and partners across 90+ countries. We provide a suite of WFO software products for contact centers, sales, marketing and back office teams including:


We sell through channels
100% of the time.

Not only do we sell 100% indirectly through our network of certified channel partners, we are extremely easy to do business with—from partner registration and training—to joint prospecting, opportunity management, implementation, and technical support. 

Learn more about how ZOOM delivers value to its partners—it's not just through world-class sales incentives where partner reps can earn money per deal—it's:

  • Market leading products
  • Superior margins
  • No competing with our partners
  • Exceptional support to our partners
Most importantly, our world class 86 Net Promoter Score™ and (customer satisfaction) and Customer Love Guarantee™ ensure your customers remain satisfied and are never at risk. Here is how we do it.
Find out why Partners and Customers Love ZOOM.

Become A Partner in 3 Easy Steps



Generate leads and make money on all qualified leads that end in a closed deal. No need to invest anything or get technical certifications; just sign a Non-Disclosure Agreement and you’re in business.

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Focus on sales to earn higher margins and get product pre-sales training as well as marketing and business development support. As you increase your customer base you can earn the technical certifications you need to become an Integrator.

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Enjoy the highest margins by providing complete sales, service and support for ZOOM solutions. Get sales training and technical certifications, provide installations and charge for your professional services, all resulting in higher revenues.

Partner Benefits

Higher Margins

The more you sell, the greater your margins. The better trained your staff, the more you can earn with support and services. It’s that simple.

Corporate Incentive Program

Earn a rebate to spend on joint marketing campaigns, participating in industry events, collaborating on events or on course fees for training your staff.

Regular training and certification

Take advantage of our hands-on courses to gain complete knowledge of and expertise in our solutions.

Sales Support

Sales Directors and Pre-sales Engineers are available for technical configuration and sales support whenever you need them. Just contact us.

Personal incentive program for your sales teams

Motivate your sales teams with attractive personal rewards such as the latest tech toys or jet set vacations.

Proactive communication

In-person meetings in your offices along with ZOOM corporate resources keep you up-to-date on new product releases and market positioning advantages to keep you successful.

"Considered outstanding to do business with, they prioritize the needs of their distribution partners."
- Longstanding ZOOM Int. Partner

Become a ZOOM Partner today!