Looking for a Fantastic CompanY?

Our product delivery and development teams work with new cloud native tech, modern architecture patterns like micro-services, following proven development processes like agile, dev-ops and test automation

We offer excellent benefits, a high paced high tech culture where brilliant minds can build and deliver quality features and products to our customers. We work hard, play hard and we deliver together as a team.

Apply now to help us deliver exceptional software to our customers and take the next step in your career.

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Newest platforms
Utilizing open source cloud native tech, patterns and processes like agile and dev ops.
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Flexible working hours
Offering flexible working hours for people who finish their work on time.
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Work from home
Connectivity and portability for remote work when needed.
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Neighborhood
Our locations are near historic landmarks, close to transportation, restaurants and pubs. 
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Beverages and snacks
Free coffee, snacks and other beverages for our employees.
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Benefits
Competitive regional benefits packages.
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Teambuildings
Multiple scheduled team outings and team building activities every year. 
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Relax
Designated areas for relaxation in each of our offices. 
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Hackathons
ZOOM schedules regular hackathons to encourage innovation and learning among teams.
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Business phone and notebook
Providing technology, software and tools to do your job well.

Open positions

What will you do

You will lead activities involved with developing and provisioning enterprise-class operational environments built atop commercial cloud computing services that are integrated, as appropriate, with existing ZOOM infrastructure. You will be responsible for leading the development, implementation, and execution of operational processes supporting these cloud computing environments. Further, the position will lead technical activities involved with deploying, operating, and supporting a wide range of applications and workloads within ZOOM cloud environments.

What we expect from you

  • Solid understanding of an application build life-cycle
  • Recent experience with Cloud environment (from CD/CI point of view, technologies,..)
  • Experience with Stash / Bamboo
  • Recent experience with containers (Docker), Terraform, Kubernetes is a big plus
  • Strong background in Cloud automation techniques / technologies
  • Understanding of DevOps and SecOps concepts, culture and practices in an enterprise-class operations environment
  • Experience implementing and executing capacity, availability, performance and other monitoring processes in an enterprise-class Data Center and/or cloud environment
  • Extensive experience working in a team-oriented, collaborative environment
  • Passion for technology and learning new technologies
  • Excellent verbal & written communication skills

What will you be in charge of

  • Development and implementation of instrumentation for monitoring the health and availability of services including fault detection, alerting, triage and recovery (automated and manual).
  • Leading the implementation and execution of processes for cloud computing environments
  • Own the maintenance and improvement of the Continuous Delivery / Continuous Integration pipeline   

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line and more

What we live daily

  • Automation and monitoring
  • Build infrastructure
  • Cloud services (AWS)
  • Containers (Docker), Orchestration (Kubernetes), Cloud Foundry
  • Continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time
  • Duration: Permanent
  • Location: Prague, Czech Republic; Kosice, Slovakia
  • Contract type: Employment

Apply Now

What will you do

As a Deployment Automation Engineer engineer you will be responsible for automation for building and maintenance of the cloud infrastructure, improvements and execution of delivery and deployment process to both cloud and on-premise environments. Concurrently with this cloud service and online monitoring, set up and deploy the changes provided by development team.

What we expect from you

  • Experience with Docker, Terraform, Kubernetes
  • Experience with Packer or other bakery
  • Experience with Stash / Bamboo
  • Hands-on experience with implementing Kubernetes, Docker, Terraform stack
  • Solid understanding of Linux operating systems and container technology
  • Understanding of an application build lifecycle & steps needed to validate a build
  • Understanding of concepts around Continuous Integration and Continuous Delivery with experience implementing these concepts
  • Proficient in Git
  • Passion for technology and learning new technologies
  • Experience automating and managing builds using Maven highly desirable
  • Experience with Agile Software Development methodologies and development lifecycle knowledge

 What will you be in charge of

  • Develop and implement deployment automation of services including also fault detection, alerting, triage and recovery (automated and manual).
  • Improvements to Continuous Delivery / Continuous Integration pipeline

 What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line and more

What we live daily

  • Automation and monitoring
  • Build infrastructure
  • Cloud services (AWS)
  • Containers (Docker), Orchestration (Kubernetes), Cloud Foundry
  • Continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time
  • Duration: Permanent
  • Location: Prague, Czech Republic; Kosice, Slovakia
  • Contract type: Employment

Apply Now

What will you do

We are looking for a passionate Software Engineer to design, develop and deploy the software solution - SW engineers together with SW architect design the solution including delivery and deployment. Software Engineer responsibilities include execution on PM department requirements, defining system functionality and writing code in various languages, like Java,  C++, scripting.

What we expect from you

  • 0+ years (associate level) 3+ years (mid-level) / 8+ years (senior level) of software development experience
  • MVC, MVVM pattern knowledge & experience (React.JS, Ember, Angular, Backbone)
  • JAVAScript backend experience is a big plus
  • Familiar with general software design patterns
  • VCS (preferably Git), Maven
  • Clean code attitude and test driven – unit tests, integration tests, ..
  • Interest in modern technologies (preferably Cloud technologies), open-source
  • Enjoy working in Agile environment and DevOps/ Google SRE culture
  • Fluent English

What will you be in charge of

  • Write well-designed, testable code based on PM (Product Management) requirements
  • Develop a new software product from the ground up, staying true to our company’s core values and needs while lending your own creativity to the mix
  • Create scaleable, automated solutions for our customer base
  • Integrate software components into a fully functional software system
  • Write tests for each new development delivery as well as write tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified)
  • Document and maintain software functionality
  • Improve operations by conducting systems analysis; recommending changes in policies and procedures.

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line and more

What we live daily

  • Java/Scala, Python, C++, Bash, JavaScript (React.js), …
  • Kafka, RabbitMQ
  • Oracle and PostgreSQL DB, SOLR
  • Intel Compiler, GCC
  • Maven, Git,..
  • TestRail, RobotFW
  • Code reviews
  • Linux - CentOS, Redhat
  • Containers (Docker), Orchestration (Kubernetes)
  • Automated continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time, remote office or Headquarter
  • Duration: Permanent
  • Place: Košice, Slovakia / Praha, Czech Republic
  • Contract type: Employment

Apply Now

What will you do

We are looking for a passionate Software Engineer to design, develop and deploy software  - SW engineers together with our architect to design and deliver product releases. Software Engineer responsibilities include execution on PM department requirements, defining system functionality and writing code in various languages, like Java,  C++, scripting.

What we expect from you

  • 0+ years (associate level) 3+ years (mid-level) / 8+ years (senior level) of software development experience
  • Strong core Java skills, Collections, Multithreading, Spring Core
  • Object oriented programming, functional programming is a plus
  • Familiar with general software design patterns
  • VCS (preferably Git), Maven
  • Databases – Postgres / Oracle (at least basics), NoSQL (SOLR, Elastic…)
  • Clean code attitude and test driven – unit tests, integration tests, ..
  • Interest in modern technologies (preferably Cloud technologies), open-source
  • Enjoy working in Agile environment and DevOps/ Google SRE culture
  • Fluent English

What will you be in charge of

  • Write well-designed, testable code based on PM (Product Management) requirements
  • Develop a new software product from the ground up, staying true to our company’s core values and needs while lending your own creativity to the mix
  • Create scaleable, automated solutions for our customer base
  • Integrate software components into a fully functional software system
  • Write tests for each new development delivery as well as write tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified)
  • Document and maintain software functionality
  • Improve operations by conducting systems analysis; recommending changes in policies and procedures.

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line and more

What we live daily

  • Java/Scala, Python, C++, Bash, JavaScript (React.js), …
  • Kafka, RabbitMQ
  • Oracle and PostgreSQL DB, SOLR
  • Intel Compiler, GCC
  • Maven, Git,..
  • TestRail, RobotFW
  • Code reviews
  • Linux - CentOS, Redhat
  • Containers (Docker), Orchestration (Kubernetes)
  • Automated continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time, remote office or Headquarter
  • Duration: Permanent
  • Place: Košice, Slovakia / Praha, Czech Republic
  • Contract type: Employment

 

Apply Now

What will you do

Verifying the quality and performance of the products in addition to troubleshooting the rectification of any existing errors or defects. Analyzing the product under various working conditions (based on predefined PM requirements) and confirming that the product delivers on the promise. Covering whole team delivery by automated test to automatically prove that acceptance criteria were met as well as updating the automated testing coverage for  existing parts of the product. One of the main team responsibilities is to deliver things on time, merged in VCS, covered by Unit tests, ITDB test, properly tested (e2e tests, perf. tests, ..), etc. in order to meet the both acceptance and inherent DoD (Definition Of Done) criteria.

What we expect from you

  • 1+ years (junior) / 3+ years (mid-level) / 5+ years (senior) of the Quality Assurance experience
  • Experience with writing automated test
  • Experience with test management tools (writing test cases / test suites)
  • Experience with different test types (functional testing, regression testing, load testing, etc.)
  • Python skills (whole automation test suite is based on Robot Framework / Python)
  • Interest in modern technologies (preferably Cloud technologies), open-source
  • VCS (preferably Git), Maven
  • Databases – Postgres / Oracle (at least basics)
  • Enjoy working in Agile environment
  • Fluent English

What will you be in charge of

  • Write well-designed automated test, maintainable / stable code base
  • Ensure sufficient test coverage (functional testing, regression testing, load testing, etc.) is done
  • Follow all rules defined by DoD (Definition of Done)
  • Always represent customer voice during whole development/deployment cycle
  • Create scaleable, automated solutions for our customer base
  • Integrate software components into a fully functional software system
  • Write tests for each new development delivery as well as write tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified)
  • Improves operations by conducting systems analysis; recommending changes in policies and procedures or products         

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards QA automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line and more

 What we live daily

  • Java/Scala, Python, C++, Bash, JavaScript (React.js), …
  • Robot Framework
  • TestRail
  • Maven, Git
  • Containers (Docker), Orchestration (Kubernetes),
  • Sophisticated automated continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • Oracle and PostgreSQL DB, SOLr
  • Linux - CentOS, Redhat
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time, remote office or Headquarter (Prague)
  • Duration: Permanent
  • Place: Košice, Slovakia; Praha, Czech Republic
  • Contract type: Employment

Apply Now

What will you do

As a DevOps engineer you will manage the IT infrastructure for your development team, support them and help them achieve the goal. You will be also responsible for build infrastructure, improvements and execution of stability process. Concurrently with this cloud service and online monitoring, set up and deploy the changes provided by development team.

What we expect from you

  • Solid understanding of an application build lifecycle & steps needed to validate a build
  • Solid understanding of Linux operating systems
  • Experience with Stash / Bamboo, Proficient in Git
  • Experience with containers (Docker), Terraform, Kubernetes is a big plus
  • Experience automating and managing builds using Maven is a big plus
  • Understanding of concepts around Continuous Integration and Continuous Delivery with experience implementing these concepts
  • Experience with Agile Software Development methodologies and development lifecycle knowledge
  • The passion for technology and learning new technologies
  • Written and verbal communication skills in English, as well as good team skills

 What will you be in charge of

  • Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage and recovery (automated and manual).
  • Operations aspect of the work done by your respective team (DevOps)
  • Maintain and improve the Continuous Delivery / Continuous Integration pipeline

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line and more

What we live daily

  • Automation and monitoring
  • Build infrastructure
  • Cloud services (AWS)
  • Containers (Docker), Orchestration (Kubernetes), Cloud Foundry
  • Continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time
  • Duration: Permanent
  • Location: Prague, Czech Republic; Kosice, Slovakia
  • Contract type: Employment

Apply Now

What will you do

One of the main goals is to provide excellent service support to existing customers and business partners. Our Support Engineers are delivering day-to-day substantial front-end for customers via email and/or phone to answer questions, collect information and resolve issues, reported by the customers. Thus number of our customers is rapidly growing, we are looking for Support Engineer to join our team.
 

About the Position

The Senior Support Engineer is expected to:

  • Install and maintain ZOOM CallREC and ZOOM Quality Management Suite
  • Analyze and solve issues in customer production systems
  • Contribute new and original ideas for solving issues

About the Candidate

The candidate shall be able to work as part of the ZOOM Support team and we expect:

  • 3 years of experience in Unix/Linux system administration
  • Understanding of IP networks
  • Knowledge of SQL syntax, PostgreSQL or Oracle database
  • Good communication skills
  • Fluent in English, Czech is a big plus
  • Located or willing to relocate to company’s HQ in Prague, Czech Republic
  • Willingness to constantly learn new things

We appreciate

  • Knowledge of CISCO IP telephony
  • Understanding SIP
  • Overall knowledge of IPCC/Genesys contact center platforms
  • Experience in PostgreSQL/Oracle administration

What ZOOM offers

  • The option to use cutting edge technology
  • Dynamic working hours
  • Personal development in a booming industry
  • Attractive salary plus bonuses based on achieved results
  • Working in a young ambitious team in a professional firm which is aggressively expanding
  • Office close to Prague centre 

Apply Now

Build, train and establish a team of engineers that have skills in all three Tiers of services and deployment similar to the Professional Support & Services team in the Czech Republic. Sit as part of a Professional Support & Services team that has responsibility for delivering voice technology and appliances to ZOOM customers globally.  Act as a technical expert and provide support and services on a global basis. 

Responsible for the design, deployment, configuration, support, trouble shooting, debugging and administering the proprietary ZOOM QM products, and solutions for small, medium, large and/or enterprise businesses.  Ensure that all on site and remote user installations and issues are undertaken in both a professional and timely manner, as per Project Managers planning. 

Ensure proper support and maintenance of existing customers. Use core skills needed to perform this position, which include the following:  in depth expert knowledge of all versions of ZOOM Quality Management Suite and all internal architecture as well as precise focus on Troubleshooting user issues, and attention to detail, leadership, professionalism and pragmatism to ensure all projects are implemented in a smooth, professional and organized manner. 

Duties will also include:  the evaluation, and/or execution of  the installation of local and/or remote ZOOM solutions such as voice and/or screen recording, and quality management; the provision of team leadership to less experienced engineers (Tier I and Tier II) and third level technical support to customers, partners, and other Support and Service engineers; the application of  analytical skills and technical knowledge to solve product and network problems of moderate to high complexity; the effective utilization of  moderate to complex lab setups to recreate and solve problems; the submission of complete and correct bug reports in area of expertise; the determination of root causes and resolutions for previously unknown problems; the interaction across Support & Services teams and development teams at the peer level.

Desired skills & experience

  • Master’s degree in computer science or engineering or related field or foreign equivalent plus one year of experience in network and operating systems administration
  • Proficiency troubleshooting and diagnostic tools such as Wireshark, SAR
  • Work with databases (SQL) to interpret  schemas, and/or author queries and stored procedures
  • Knowledge of Contact Center operations and technology software and tools; and apply knowledge of Telecom systems (CTI, PBX, VOIP) including switches and protocols and contact center operations
  • Specialized knowledge of the following to perform duties:  Programming/Scripting knowledge in Bash, Java, Perl, Python
  • Working knowledge of networking protocols, terms and concepts. Specifically HTTP/HTTPS, SSL, NFS, SMB, DNS, VPN, TCP/IP, SMTP, firewalls, proxies, client/server communication and authentication
  • Ability to deploy and maintain PostgreSQL/Oracle databases  and write free-form SQL queries to mine data
  • Fluent English

Apply Now

We are looking for great software engineers!

We are hiring the best engineers from the Czech Republic (for our Prague office), Slovakia (in particular Košice) and Central Europe. If you are strong software or technical support engineer in some remote location, we will consider this too.

Check out our ZOOM Tech Blog to learn about our technologies and process.

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About ZOOM

ZOOM guides contact centers towards elevating every customer encounter. Our software captures customer sentiment at the point of contact, providing actionable insights for improving customer experience, optimizing agent effectiveness and maintaining compliance.

No other WEM software provides a full 360 degree view of omni-channel interactions, survey results, customer sentiment and quality reviews in a single place the way ZOOM does.

We serve over 2200 customers and partners worldwide, ranging from sub-100 agent contact centers to brands like Amerigas, IBM, Homecredit, Finansbank, Tata Sky, Generali, Allianz, and Vodafone spanning 90 Countries.

LEARN MORE ABOUT ZOOM

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