ELEVEO IS OWNED & OPERATED BY ZOOM INTERNATIONAL

Our product delivery and development teams work with new cloud native tech, modern architecture patterns like micro-services, following proven development processes like agile, dev-ops and test automation

We offer excellent benefits, a high paced high tech culture where brilliant minds can build and deliver quality features and products to our customers. We work hard, play hard and we deliver together as a team.

Apply now to help us deliver exceptional software to our customers and take the next step in your career.

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technologies01
Newest platforms
Utilizing open source cloud native tech, patterns and processes like agile and dev ops.
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Flexible working hours
Offering flexible working hours for people who finish their work on time.
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Work from home
Connectivity and portability for remote work when needed.
Neighborhood_01
Neighborhood
Our locations are near historic landmarks, close to transportation, restaurants and pubs. 
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Beverages and snacks
Free coffee, snacks and other beverages for our employees.
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Benefits
Competitive regional benefits packages.
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Teambuildings
Multiple scheduled team outings and team building activities every year. 
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Relax
Designated areas for relaxation in each of our offices. 
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Hackathons
ZOOM schedules regular hackathons to encourage innovation and learning among teams.
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Business phone and notebook
Providing technology, software and tools to do your job well.

Open positions

About the company 

Eleveo creates software supporting customer care(CC) centers around the globe. Providing a solution to recordevaluate, and improve CC servicesJoin a strong player on the field with hundreds of customers and thousands of users using the system 24/7. 

About team 

We are a small team of 7 members some QA, BE devs, a product person, and (currently) 2 FE guysOur web-based frontend is the main way how our customers consume the productThe target is to have a single page app written ReactRedux that is responsive and fast. As you probably guessed already not everything is single page app at the moment, yet those parts will be completely rewrittentherefore there is a huge opportunity to make a big impact on the project. 

One of the most challenging parts of our jobs would be ensuring that everything is working together properly as it shouldYou see, many of our customers have the solution installed on-site, and the upgrade process isn’t easy for themThat saidwe strive to deliver in each iteration the most possible stable solution and so we emphasize the testing of our product. 

And one more thing... we are a very friendly group of people that don’t hesitate to help each other. So we do knowledge transfershelp each other but most of all, not knowing something is not a sin and we all still learning. Of coursewe like to have some fun in the process too. :) 

What will you do 

We are looking for a passionate Software Engineer to design, develop, and deploy the software solution - SW engineers together with SW architect design the solution including delivery and deployment. Software Engineer responsibilities include execution on PM department requirements, defining system functionality and writing code in React, etc. 

What we expect from you 

  • 2+ years of experience in developing JavaScript applications with a strong programming background 
  • Experience with React or another framework (Angular, Backbone, Ember, …) 
  • Willingness to learn new stuff 
  • Good knowledge of web technologies 
  • Experience with Git 
  • Good communication skills 
  • English proficiency to be able to talk/write daily 

Tech stack 

  • FE: Typescript, ES6, React.js, Redux, Sass 
  • BE: Kafka, RabbitMQ, Java, C++, AWS, Microservice design 
  • Storage: Postgres, Solr 
  • Infrastructure: AWS, Kubernetes, Docker 
  • OS: Linux – CentOS, Windows 
  • Integration pipelines: Atlassian suite (Jira, Bitbucket, Bamboo), Kotlin (for Bamboo specs) 

What will you be in charge of 

  • Write well-designed, testable code based on PM (Product Management) requirements 
  • Develop a new software product from the ground up, staying true to our company’s core values and needs while lending your own creativity to the mix 
  • Maintain existing code base 
  • Create scalable, automated solutions for our customer base 
  • Integrate software components into a fully functional software system 
  • Write tests for each new development delivery as well as write tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified 
  • Document and maintain software functionality 
  • Improve operations by conducting systems analysis; recommending changes in policies and procedures.          

What will you get 

  • Agile environment 
  • Flexible working hours and home-office policy 
  • Global multinational environment HQ in Prague and offices across Europe, and the USA 
  • Competitive salary 
  • Team events – company breakfasts,  company ski trip 
  • Benefits to choose: meal vouchers, MultiSport card, language lessons, an extra day off, Edenred benefit card, retirement saving contribution 
  • Budget for online courses, conferences, and books 
  • 4-6 weeks of vacations and 5 sick-days 

Position parameters 

  • Start: ASAP, full-time, Headquarter (Prague) 
  • Duration: Permanent
  • Place: Praha, Czech Republic 
  • Contract type: Employment 

Apply Now

About the team

The team you would join is responsible for delivering Quality Management solutions on top of the data coming from various sources (call recordings, videos, emails, chats, etc.). We visualize customer experience in a web application, that offers full-text search capability, is scalable (microservices) on most recent technologies. The daily routine is completely up to the team, DEV & QA are closely cooperating with focus on maximal automatization.

What will you do

Verify the quality and performance of the products in addition to troubleshooting/rectifying any existing errors or defects. Analyze the product under various working conditions (based on predefined requirements) and confirm that the product delivers those requirements. Design test strategy and cover delivery of the entire team with automated tests to automatically check those acceptance criteria and critical user scenarios are met, while also constantly refactoring code base and updating the automated test coverage for existing components of the product. Primary team responsibilities include: on-time delivery, merged in VCS, covered by Unit tests, ITDB test, properly tested (e2e tests, performance tests, ..), etc. in order to meet both acceptance and inherent DoD (Definition Of Done) criteria.

What we expect from you

  • 3+ years (mid-level) / 5+ years (senior) of Quality Assurance experience
  • Experience with writing automated test
  • Experience with test management tools (writing test cases/test suites)
  • Experience with different test types (functional testing, regression testing, load testing, etc.)
  • JAVA skills (the automation test suite is based on Selenide)
  • Interest in modern technologies (preference for Cloud technologies), open-source
  • JUnit/TestNG experience/knowledge
  • VCS (preferably Git), Maven/Gradle
  • Databases (at least basics)
  • Kubernetes or Docker experience would be nice
  • Enjoy working in an Agile environment
  • Advanced English

What will you be in charge of

  • Work as an integral part of a team, cooperate closely with other team members, POs and support
  • Write well-designed automated tests, maintainable/stable codebase
  • Ensure sufficient test coverage (functional testing, regression testing, performance testing, etc.) is done
  • Follow all rules defined by the DoD (Definition of Done)
  • Represent the customer voice during the whole development/deployment cycle
  • Create scalable, automated solutions for our customer base
  • Integrate software components into a fully functional software system
  • Write tests for each new development delivery as well as tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified)
  • Improves operations by conducting systems analysis; recommending changes in policies and procedures or products

What will you get

  • Creative environment with a strong sense of ownership, living Agile, regular hackathons
  • Passionate environment targeting QA automation
  • Flexible home-office policy
  • Architecting a solution in a fast-growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, and the USA
  • Open and transparent environment and flat organization chart – things get done faster ● Highly competitive salary
  • Cafeteria – a set budget from which you can select several benefits such as; meal vouchers, multisport card, retirement savings
  • Team events – company breakfasts, safari books online, company ski trip

What we live daily

  • No division to DEV and QA. We cooperate closely to deliver a top product
  • Java, JavaScript (React.js), Kotlin, Python, Bash, …
  • Java + Selenide + JUnit
  • TestRail
  • Maven/Gradle, Git
  • Containers (Docker), Orchestration (Kubernetes)
  • Keycloak
  • Atlassian continuous integration pipeline (Bamboo, Bitbucket, Jira)
  • PostgreSQL DB, SOLr and Oracle
  • Linux – CentOS, Redhat
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time, Headquarter (Prague)
  • Duration: Permanent
  • Place: Praha, Czech Republic
  • Contract type: Employment

Apply Now

Software Engineer - DevOps (Košice)

ZOOM International is a provider of call recording, contact center quality management and speech analytics solutions with more than 1000+ customers in 80 countries around the world.

What will you do

As a DevOps engineer you will manage the IT infrastructure for your development team, support them and help them achieve the goal. You will be also responsible for build infrastructure, improvements and execution of stability process. Concurrently with this cloud service and online monitoring, set up and deploy the changes provided by development team.

What we expect from you

  • Solid understanding of an application build lifecycle & steps needed to validate a build
  • Solid understanding of Linux operating systems
  • Experience with Stash / Bamboo, Proficient in Git
  • Experience with containers (Docker), Terraform, Kubernetes is a big plus
  • Experience automating and managing builds using Maven is a big plus
  • Good overview in Java programming
  • Understanding of concepts around Continuous Integration and Continuous Delivery with experience implementing these concepts
  • Understanding of Architectures based on Microservices
  • Experience with Agile Software Development methodologies and development lifecycle knowledge
  • The passion for technology and learning new technologies
  • Written and verbal communication skills in English, as well as good team skills

What will you be in charge of

  • Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage and recovery (automated and manual)
  • Operations aspect of the work done by your respective team (DevOps)
  • Maintain and improve the Continuous Delivery / Continuous Integration pipeline

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, safari books on-line, trainings & courses and more

What we live daily

  • Automation and monitoring
  • Build infrastructure
  • Cloud services (AWS)
  • Containers (Docker), Orchestration (Kubernetes)
  • Continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time, remote office or Headquarter
  • Duration: Permanent
  • Place: Košice, Slovakia
  • Contract type: Employment

Apply Now

Software Engineer - Fullstack

ZOOM International is a provider of call recording, contact center quality management and speech analytics solutions with more than 1000+ customers in 80 countries around the world.

What will you do

We are looking for a passionate Software Engineer to design, develop and deploy the software solution. Software Engineer responsibilities include execution on PM (Product Management) department requirements, defining system functionality and writing code in various programming languages, frameworks, databases and technologies like Java, scripting, Spring, Angular, React, Docker, Kubernetes, Helm and many others.

What we expect from you

  • 3+ years (experienced level) / 8+ years (senior level) of software development experience
  • Advanced skills in Java, Collections, Multithreading, Angular/React
  • Intermediate skills in Docker, Kubernetes, Helm
  • Basic skills in Python, Bash scripting, Spring
  • Object oriented programming, functional programming is a plus
  • Familiar with general software design patterns
  • VCS (preferably Git), Gradle
  • Databases – Postgres (at least basics)
  • Clean code attitude and test driven – unit tests, integration tests, ...
  • Interest in modern technologies (preferably AWS Cloud technologies) and Open source
  • Enjoy working in Agile environment and DevOps / Google SRE culture
  • Fluent English

What will you be in charge of

  • Write well-designed, testable code based on PM (Product Management) requirements
  • Develop a new software product from the ground up, staying true to our company’s core values and needs while lending your own creativity to the mix
  • Create scalable, automated solutions for our customer base
  • Integrate software components into a fully functional software system
  • Write tests for each new development delivery as well as write tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified)
  • Document and maintain software functionality

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Developing a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line, trainings & courses and more

What we live daily

  • JavaScript/TypeScript (React), Java/Scala, Python, C++, Bash, ...
  • Kafka, RabbitMQ
  • Oracle and PostgreSQL DB, SOLR
  • Intel Compiler, GCC
  • Gradle, Git
  • TestRail, RobotFW
  • Code reviews
  • Code coverage
  • Linux - CentOS, Redhat
  • Containers (Docker), Orchestration (Kubernetes)
  • Automated continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time, remote office or Headquarter
  • Duration: Permanent
  • Place: Košice, Slovakia
  • Contract type: Employment

Apply Now

Software Engineer - JAVA Backend (Košice)

ZOOM International is a provider of call recording, contact center quality management and speech analytics solutions with more than 1000+ customers in 80 countries around the world.

What will you do

We are looking for a passionate Software Engineer to design, develop and deploy the software solution - SW engineers together with SW architect design the solution including delivery and deployment. Software Engineer responsibilities include execution on PM department requirements, defining system functionality and writing code in various programming languages, like Java, C++, scripting, and many others.

What we expect from you

  • 3+ years (experienced-level) / 8+ years (senior level) of software development experience
  • Strong core Java skills, Collections, Multithreading, Spring Core
  • Object oriented programming, functional programming is a plus
  • Familiar with general software design patterns
  • VCS (preferably Git), Maven
  • Databases – Postgres (at least basics), NoSQL (SOLR, Elastic…)
  • Clean code attitude and test driven – unit tests, integration tests, ...
  • Interest in modern technologies (preferably Cloud technologies), open-source
  • Fluent English

What will you be in charge of

  • Write well-designed, testable code based on PM (Product Management) requirements for Hybrid Cloud Platform services
  • Develop a new software product from the ground up, staying true to our company’s core values and needs while lending your own creativity to the mix
  • Create scalable, automated solutions for our customer base
  • Integrate software components into a fully functional software system
  • Write tests for each new development delivery as well as write tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified)
  • Document and maintain software functionality
  • Improve operations by conducting systems analysis, recommending changes in policies and procedures

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line, trainings & courses and more

What we live daily

  • Java/Scala, Python, Kotlin, Bash
  • Kafka, RabbitMQ
  • PostgreSQL DB, SOLR
  • Maven, Git...
  • TestRail, Selenoid
  • Code reviews
  • Linux - CentOS
  • Containers (Docker), Orchestration (Kubernetes)
  • Automated continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Agile environment
  • Microservice design
  • AWS

Position parameters

  • Start: ASAP, full-time, remote office or Headquarter
  • Duration: Permanent
  • Place: Košice, Slovakia
  • Contract type: Employment

Apply Now

Software Engineer - React Frontend (Košice)

ZOOM International is a provider of call recording, contact center quality management and speech analytics solutions with more than 1000+ customers in 80 countries around the world.

What will you do

We are looking for a passionate Software Engineer to design, develop and deploy the software solution - SW engineers together with SW architect design the solution including delivery and deployment. Software Engineer responsibilities include execution on PM department requirements, defining system functionality and writing code in various programming languages, like Java, C++, scripting, and many others.

What we expect from you

  • 0+ years (associate level) 3+ years (mid-level) / 8+ years (senior level) of software development experience
  • MVC, MVVM pattern knowledge & experience
  • React.JS is must
  • Ember, Angular, Backbone and others are optional
  • JavaScript backend experience is a big plus
  • Familiar with general software design patterns
  • Solid understanding of styling CSS, SASS, BEM, usability and accessibility, AJAX, JSON, Rest API and GraphQL
  • VCS (preferably Git), Maven
  • Clean code attitude and test driven – unit tests, integration tests, etc.
  • Interest in modern technologies (preferably Cloud technologies), open source
  • Enjoy working in Agile environment and DevOps/ Google SREculture
  • Fluent English

What will you be in charge of

  • Write well-designed, testable code based on PM (Product Management) requirements
  • Develop a new software product from the ground up, staying true to our company’s core values and needs while lending your own creativity to the mix
  • Create scalable, automated solutions for our customer base
  • Integrate software components into a fully functional software system
  • Write tests for each new development delivery as well as write tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified)
  • Document and maintain software functionality
  • Improve operations by conducting systems analysis; recommending changes in policies and procedures.

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons
  • Passionate environment towards automation
  • Flexible home-office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive salary
  • Company benefits – meal vouchers, company breakfasts, subsidized home internet, safari books on-line, trainings & courses and more

What we live daily

  • JavaScript/TypeScript (React), Java/Scala, Python, C++, Bash, ...
  • Kafka, RabbitMQ
  • Oracle and PostgreSQL DB, SOLR
  • Intel Compiler, GCC
  • Maven, Git...
  • TestRail, RobotFW
  • Code reviews
  • Linux - CentOS, Redhat
  • Containers (Docker), Orchestration (Kubernetes)
  • Automated continuous integration pipeline (Bamboo, Stash, Bitbucket, Jira)
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time, remote office or Headquarter
  • Duration: Permanent
  • Place: Košice, Slovakia
  • Contract type: Employment

Apply Now

Technical Consultant (Prague)

ZOOM International is a provider of call recording, contact center quality management and speech analytics solutions with more than 1000+ customers in 80 countries around the world.

What we expect from you

Minimum Prerequisites: 2 years of experience designing, deploying, configuring, supporting, troubleshooting, debugging and administering quality management products and solutions for small, medium, large and enterprise businesses.

What will you be in charge of

Establish and train a team of Engineers to ensure they have skills in all three Tiers of services and deployment.

Function as part of a professional services team that has responsibility for delivering voice technology and appliances to Eleveo customers globally.

Serve as the technical expert and provide support and services on a global basis. Be responsible for the design, deployment, configuration, support, troubleshooting, debugging, and administering of the proprietary QM products, and solutions for small, medium, large and/or enterprise businesses. Ensure that all on-site and remote user installations and issues are undertaken in both a professional and timely manner, as per Project Manager’s planning.

Ensure proper support and maintenance of existing customers. Work with all versions of  Quality Management Suite and all internal architecture as well as precise focus on Troubleshooting user issues, attention to detail, leadership, professionalism, and pragmatism to ensure all projects are implemented in a smooth, professional and organized manner. Evaluate and/or execute the installation of local and/or remote solutions such as voice and/or screen recording, and quality management; the provision of team leadership to less experienced engineers (Tier I and Tier II) and third level technical support to customers, partners, and other Service and Support engineers. Apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.

Utilize moderate to complex lab setups to recreate and solve problems. Submit complete and correct bug reports in area of expertise. Determine root causes and resolutions for previously unknown problems. Interact across S&S teams and development teams at peer level.

Use troubleshooting and diagnostic tools such as Wireshark, SAR. Work with databases (SQL, NOSQL) to interpret schemas, and/or author queries and stored procedures. Utilize knowledge of Contact Center operations and technology software and tools.

Apply knowledge of Telecom systems (CTI, PBX, VOIP) including switches and protocols and contact center operations. Utilize specialized knowledge of the following to perform duties: Programming/Scripting knowledge in Bash, Java Working knowledge of networking protocols, terms and concepts. Specifically HTTP/HTTPS, SSL, NFS, SMB, DNS, VPN, TCP/IP, SMTP, firewalls, proxies, client/server communication and authentication. Demonstrate the ability to deploy and maintain PostgreSQL/Oracle databases/SOLR , Lin win administration, Genesys call center deployment knowledge, Openspan (pega robotics) developer, Kubernetes administration and write free-form SQL queries to mine data.

Position parameters

  • Start: ASAP, full-time, remote office or Headquarter
  • Duration: Permanent
  • Place: Prague, Czech republic
  • Contract type: Employment

Apply Now

We are looking for great software engineers!

We are hiring the best engineers from the Czech Republic (for our Prague office), Slovakia (in particular Košice) and Central Europe. If you are strong software or technical support engineer in some remote location, we will consider this too.

Check out our Tech Blog to learn about our technologies and process.

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