ELEVEO IS OWNED & OPERATED BY ZOOM INTERNATIONAL

Our product delivery and development teams work with new cloud native tech, modern architecture patterns like micro-services, following proven development processes like agile, dev-ops and test automation

We offer excellent benefits, a high paced high tech culture where brilliant minds can build and deliver quality features and products to our customers. We work hard, play hard and we deliver together as a team.

Apply now to help us deliver exceptional software to our customers and take the next step in your career.

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technologies01
Newest platforms
Utilizing open source cloud native tech, patterns and processes like agile and dev ops.
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Flexible working hours
Offering flexible working hours for people who finish their work on time.
WFH_01
Work from home
Connectivity and portability for remote work when needed.
Neighborhood_01
Neighborhood
Our locations are near historic landmarks, close to transportation, restaurants and pubs. 
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Beverages and snacks
Free coffee, snacks and other beverages for our employees.
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Benefits
Competitive regional benefits packages.
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Teambuildings
Multiple scheduled team outings and team building activities every year. 
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Relax
Designated areas for relaxation in each of our offices. 
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Hackathons
ZOOM schedules regular hackathons to encourage innovation and learning among teams.
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Business phone and notebook
Providing technology, software and tools to do your job well.

Open positions

Responsibilities:

  • Design visual content for print and digital applications that is on-brand, reinforces our status and reputation, and is appropriate for our various audiences;
  • Design and layout of materials for internal communications and engagement with our board of directors;
  • Design and layout of essential business materials (e.g. business cards, presentations);
  • Create infographics and presentation materials to simplify communication of complex concepts and data;
  • Edit video clips for use on social media platforms;
  • Create short videos to highlight, recap, and promote various endeavors and events;
  • Work autonomously and develop high-quality concepts with minimal instruction;
  • Manage timelines and prioritization of workload, and know when to ask for direction;
  • Assist team in developing and executing communications plans;
  • Provide technical support for design- and video-related efforts;
  • Optimize graphics and video content for social media platforms; Maintain organized content files, and help to organize and archive existing video and graphics files;
  • Other duties as assigned.

Required Qualifications:

  • Degree in communications, journalism, marketing, graphic design, or related field, or demonstrated success in relevant professional fields;
  • Minimum 3 years related professional experience in a production environment and/or advanced portfolio ;
  • Strong visual communications skills, including the ability to communicate complex concepts and data through images;
  • Solid verbal and written communication skills;
  • Thorough knowledge of Adobe Creative Suite (mainly InDesign, Illustrator, Premiere, After Effects and Photoshop), Microsoft Office, PowerPoint
  • Familiarity with best practices for graphics and video content on social media platforms (YouTube, Facebook, Twitter, Instagram);
  • Technically proficient with the ability to troubleshoot and problem-solve;
  • Ability to work independently as well as collaboratively with colleagues;
  • Excellent organizational skills, including the ability to manage multiple tasks and projects simultaneously while meeting deadlines;
  • Flexibility in working with new issues, topics, and approaches.

Preferred Qualifications:

  • Hubspot, WordPress or similar CMS;
  • HTML / CSS

What you will do:

  • Work within a fast-moving global marketing team
  • Deliver graphics and finished brochures, powerpoint slides, graphics and videos that boost sales for Eleveo.
  • Work with highly skilled, high output marketing experts
  • Deliver on time with quality, overcoming challenges creatively
  • Fully utilize the full Adobe Creative cloud suite of products
  • Contribute to the Eleveo brand image & strategy

What will you get

  • Flexible home-office policy
  • Open and transparent environment and flat organization chart – things get done faster
  • Highly competitive salary
  • Cafeteria – a set budget from which you can select several benefits such as; meal vouchers, multisport card, retirement savings
  • Team events – company breakfasts, company ski trip, etc.

Position parameters

  • Start: ASAP, full-time, Headquarter (Prague)
  • Duration: Permanent
  • Place: Praha, Czech Republic
  • Contract type: Employment

Apply Now

What will you do

Direct and oversee the software engineering function in developing, releasing, and maintaining software applications/operating systems according to business needs. Establish policies and procedures that produce high - quality software product and service. Manage a department on the site within a global Engineering organization. Create functional strategies and specific objectives for the local department and develop budgets/policies/procedures to support the department.

What we expect from you

Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
Software Development
Language skills
English - Upper intermediate (B2)
Other knowledge
Agile methodologies - advanced
Team lead - advanced
Number of years of experience
2
Personality requirements and skills
  • 2+ years of managerial experience
  • Proven leadership track in the Engineering
  • Technical background - experience with software development is big advantage
  • Ability to coach people
  • Ability to motivate / inspire people
  • Help people reach better results
  • Excellent communication and negotiation skills
  • Respect Agile Values
  • Strong sense of ownership
  • Keep a positive team - oriented attitude
  • Determine quality procedures and standards
  • Fluent English

What will you be in charge of

  • Lead R&D team in Kosice (Software engineers, Quality Engineers, Dev / CloudOps Engineers) to achieve company goals
  • Hire top talent within site R&D team including on-boarding / career growth / performance and wellbeing management
  • Foster R&D staff knowledge and talent development (education, trainings, conferences, presentation skills, ...)
  • Set-up R&D process, delivery pipeline and continuously work to improve them
  • Combined Quality and speed of delivery - address roadblocks and enable teams
  •  Supervise the DoD (Definition of Done) and DoR (Definition of Ready) processes/rules
  • Regularly report to company management

What will you get

  • Creative environment with a strong sense of ownership living Agile
  • Flexible home - office policy
  • Architecting a solution for fast growth industry (high scalability, fault resiliency...)
  • Global multinational environment HQ in Prague and offices across Europe, the US and APAC
  • Open and transparent environment and flat org chart – things get done faster
  • Highly competitive remuneration
  • Company benefits – company breakfasts, udemy courses and more

Apply Now

What will you do

The Scrum Master serves a vital role in our company and is in the unique position to help, guide and facilitate an energetic and knowledgeable team. As the Scrum Master you will serve as a critical liaison between the product delivery team and other departments. This role provides critical direction, and communication, while assuring the quality delivery of products and services to our customers.
 

What we expect from you

  • Reinforce Agile values and practices. Use coaching and encouragement to continuously improve agility in a mission critical environment
  • Be responsible for running Scrum ceremonies
  • Assist the team and product manager with backlog prioritization.  
    Track iteration status and help to remove impediments
  • Cooperate with Product, Development, QA, and Release managers 
  • Propose new ideas and processes to improve productivity and effectiveness of the team

Required skills

  • Working experience in Agile methods with 2+ years of Scrum software development experience 
  • Must have prior Scrum Master experience 
  • Demonstrated track record of contributing to the delivery of multiple software products to production using Agile methodologies 
  • Working knowledge of the challenges of cloud software development 
  • Data-driven analytical skills for measuring and managing processes 
  • Strong negotiation skills and ability to influence 
  • Empathetic but assertive personality 
  • Deliverable driven, not research driven 
  • Good communication skills in English, Czech/Slovak, verbal and written 
  • Willing to work in a demanding environment with high expectations 

Nice to have skills/experience

  • Professional certifications regarding Agile/Scrum/Kanban 
  • Experience with XP and Lean methods 
  • Experience with Atlassian Jira and Confluence 
  • Experience working in globally distributed teams 
  • Experience training and mentoring staff in agile values and practices 

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons 
  • Flexible home-office policy 
  • Opportunity to participate in the creation of a multinational, multi local agile environment 
  • Global multinational environment with HQ in Prague and offices across Europe and the USA  
  • Open and transparent environment with a flat org chart – things get done faster 
  • Highly competitive salary 
  • Company benefits – meal vouchers, subsidized vending machine, subsidized home internet, safari books on-line and more! 

What we live daily

  • Java, JavaScript (React.js), Kotlin, Python, Bash, … 
  • Containers (Docker), Orchestration (Kubernetes) 
  • Continuous integration pipeline (Bamboo, Bitbucket, Jira) 
  • IP telephony, Data analytics 
  • Google SRE/DevOps culture 
  • Workflow in Jira and Confluence 
  • Real organizational cases which have to be resolved and adopted 

Position parameters

Start: ASAP, full-time 

Duration: Permanent 

Place: Prague, Czech Republic 

Contract type: Employment 


Apply Now

What you will do

The Scrum Master serves a vital role in our company and is in the unique position to help, guide and facilitate an energetic and knowledgeable team. As the Scrum Master you will serve as a critical liaison between the product delivery team and other departments. This role provides critical direction, and communication, while assuring the quality delivery of products and services to our customers. 

What we expect from you

  • Reinforce Agile values and practices. Use coaching and encouragement to continuously improve agility in a mission critical environment 
  • Be responsible for running Scrum ceremonies 
  • Assist the team and product manager with backlog prioritization.  
  • Track iteration status and help to remove impediments 
  • Cooperate with Product, Development, QA, and Release managers 
  • Propose new ideas and processes to improve the productivity and effectiveness of the teams 

Required skills

  • Working experience in Agile methods with 2+ years of Scrum software development experience 
  • Must have prior Scrum Master experience 
  • Demonstrated track record of contributing to the delivery of multiple software products to production using Agile methodologies 
  • Working knowledge of the challenges of cloud software development 
  • Data-driven analytical skills for measuring and managing processes 
  • Strong negotiation skills and ability to influence 
  • Empathetic but assertive personality 
  • Deliverable driven, not research driven 
  • Good communication skills in English, Czech/Slovak, verbal and written 
  • Willing to work in a demanding environment with high expectations 

Nice to have (skills/experience)

  • Professional certifications regarding Agile/Scrum/Kanban 
  • Experience with XP and Lean methods 
  • Experience with Atlassian Jira and Confluence 
  • Experience working in globally distributed teams 
  • Experience training and mentoring staff in agile values and practices 

What will you get

  • Creative environment with strong sense of ownership living Agile, frequent hackathons 
  • Flexible home-office policy 
  • Opportunity to participate in the creation of a multinational, multi local agile environment 
  • Global multinational environment with HQ in Prague and offices across Europe and the USA  
  • Open and transparent environment with a flat org chart – things get done faster 
  • Highly competitive salary 
  • Company benefits – meal vouchers, subsidized vending machine, subsidized home internet, safari books on-line and more! 

What we live daily

  • Java, JavaScript (React.js), Kotlin, Python, Bash, … 
  • Containers (Docker), Orchestration (Kubernetes) 
  • Continuous integration pipeline (Bamboo, Bitbucket, Jira) 
  • IP telephony, Data analytics 
  • Google SRE/DevOps culture 
  • Workflow in Jira and Confluence 
  • Real organizational cases which have to be resolved and adopted 

What we live daily

  • Start: ASAP, full-time 
  • Duration: Permanent 
  • Place: Kosice, Slovakia  
  • Contract type: Employment 

Apply Now

About the team

The team you would join is responsible for delivering Quality Management solutions on top of the data coming from various sources (call recordings, videos, emails, chats, etc.). We visualize customer experience in a web application, that offers full-text search capability, is scalable (microservices) on most recent technologies. The daily routine is completely up to the team, DEV & QA are closely cooperating with focus on maximal automatization.

What will you do

Verify the quality and performance of the products in addition to troubleshooting/rectifying any existing errors or defects. Analyze the product under various working conditions (based on predefined requirements) and confirm that the product delivers those requirements. Design test strategy and cover delivery of the entire team with automated tests to automatically check those acceptance criteria and critical user scenarios are met, while also constantly refactoring code base and updating the automated test coverage for existing components of the product. Primary team responsibilities include: on-time delivery, merged in VCS, covered by Unit tests, ITDB test, properly tested (e2e tests, performance tests, ..), etc. in order to meet both acceptance and inherent DoD (Definition Of Done) criteria.

What we expect from you

  • 3+ years (mid-level) / 5+ years (senior) of Quality Assurance experience
  • Experience with writing automated test
  • Experience with test management tools (writing test cases/test suites)
  • Experience with different test types (functional testing, regression testing, load testing, etc.)
  • JAVA skills (the automation test suite is based on Selenide)
  • Interest in modern technologies (preference for Cloud technologies), open-source
  • JUnit/TestNG experience/knowledge
  • VCS (preferably Git), Maven/Gradle
  • Databases (at least basics)
  • Kubernetes or Docker experience would be nice
  • Enjoy working in an Agile environment
  • Advanced English

What will you be in charge of

  • Work as an integral part of a team, cooperate closely with other team members, POs and support
  • Write well-designed automated tests, maintainable/stable codebase
  • Ensure sufficient test coverage (functional testing, regression testing, performance testing, etc.) is done
  • Follow all rules defined by the DoD (Definition of Done)
  • Represent the customer voice during the whole development/deployment cycle
  • Create scalable, automated solutions for our customer base
  • Integrate software components into a fully functional software system
  • Write tests for each new development delivery as well as tests for existing code to ensure compatibility and stability (tests for existing code should be modified when old code is modified)
  • Improves operations by conducting systems analysis; recommending changes in policies and procedures or products

What will you get

  • Creative environment with a strong sense of ownership, living Agile, regular hackathons
  • Passionate environment targeting QA automation
  • Flexible home-office policy
  • Architecting a solution in a fast-growth industry (high scalability, fault resiliency…)
  • Global multinational environment HQ in Prague and offices across Europe, and the USA
  • Open and transparent environment and flat organization chart – things get done faster ● Highly competitive salary
  • Cafeteria – a set budget from which you can select several benefits such as; meal vouchers, multisport card, retirement savings
  • Team events – company breakfasts, safari books online, company ski trip

What we live daily

  • No division to DEV and QA. We cooperate closely to deliver a top product
  • Java, JavaScript (React.js), Kotlin, Python, Bash, …
  • Java + Selenide + JUnit
  • TestRail
  • Maven/Gradle, Git
  • Containers (Docker), Orchestration (Kubernetes)
  • Keycloak
  • Atlassian continuous integration pipeline (Bamboo, Bitbucket, Jira)
  • PostgreSQL DB, SOLr and Oracle
  • Linux – CentOS, Redhat
  • IP telephony, Data analytics
  • Google SRE/DevOps culture
  • Agile environment

Position parameters

  • Start: ASAP, full-time, Headquarter (Prague)
  • Duration: Permanent
  • Place: Praha, Czech Republic
  • Contract type: Employment

Apply Now

What will you do

One of the main goals is to provide excellent service support to existing customers and business partners. Our Support Engineers are delivering day-to-day substantial front-end for customers via email and/or phone to answer questions, collect information and resolve issues, reported by the customers. Thus number of our customers is rapidly growing, we are looking for Support Engineer to join our team.
 

About the Position

The Senior Support Engineer is expected to:

  • Install and maintain ZOOM CallREC and ZOOM Quality Management Suite
  • Analyze and solve issues in customer production systems
  • Contribute new and original ideas for solving issues

About the Candidate

The candidate shall be able to work as part of the ZOOM Support team and we expect:

  • 3 years of experience in Unix/Linux system administration
  • Understanding of IP networks
  • Knowledge of SQL syntax, PostgreSQL or Oracle database
  • Good communication skills
  • Fluent in English, Czech is a big plus
  • Located or willing to relocate to company’s HQ in Prague, Czech Republic
  • Willingness to constantly learn new things

We appreciate

  • Knowledge of CISCO IP telephony
  • Understanding SIP
  • Overall knowledge of IPCC/Genesys contact center platforms
  • Experience in PostgreSQL/Oracle administration

What ZOOM offers

  • The option to use cutting edge technology
  • Dynamic working hours
  • Personal development in a booming industry
  • Attractive salary plus bonuses based on achieved results
  • Working in a young ambitious team in a professional firm which is aggressively expanding
  • Office close to Prague centre 

Apply Now

About the team

The team you would join is responsible for the development and operations (DevOps) of Cloud environments for our customers. The team also covers application installation, upgrade, and takes care of their performance and support. Almost all the delivered changes have no UI visibility. Most of the daily routine is in command line inside Linux, Docker containers and AWS cloud. 

What will you do

As a DevOps engineer you will be a part of DevOps team as well as QA distributed team. You will manage IT infrastructure with your DevOps team, support them and help them achieve their goals. You will be also cooperating on regular product releases and helping QA with quality related activities. 

What we expect from you

  • Understanding of Linux 
  • Experience with Git / GiHub / GitLab / Bitbucket / Jenkins / Bamboo is a plus 
  • Experience with Docker containers, Terraform, Kubernetes is a big plus 
  • Experience with Shell or Python based automating and managing builds is a big plus 
  • Understanding of concepts around Continuous Integration and Continuous Delivery 
  • Experience with software testing 
  • The passion for technology and learning new technologies
  • Written and verbal communication skills in English, as well as good team skills 

What will you be in charge of

  • Development and implementation of instrumentation for monitoring health and availability of services including fault detection, alerting, triage and recovery (automated and manual). 
  • Operations aspect of the work done by your respective team (DevOps) 
  • Maintenance and improving of Continuous Delivery / Continuous Integration pipelines 
  • Working with QA team on product releases 
  • Ensuring sufficient test coverage in DevOps team 
  • Following all rules defined by the DoD (Definition of Done) 

What will you get

  • Creative environment with a strong sense of ownership, living Agile, regular hackathons 
  • Passionate environment targeting automation 
  • Flexible home-office policy 
  • Architecting solutions in a fast-growth industry (high scalability, fault resiliency) 
  • Global multinational environment HQ in Prague and offices across Europe, and USA 
  • Open and transparent environment and flat organization chart – things get done faster 
  • Highly competitive salary 
  • Cafeteria – a set budget from which you can select several benefits such as: meal vouchers, multisport card, retirement savings 
  • Team events – company breakfasts, safari books online, company ski trip

What we live daily

  • Automation and monitoring 
  • Build infrastructure 
  • Cloud services (AWS) 
  • Containers (Docker), Orchestration (Kubernetes) 
  • Continuous integration pipeline (Bamboo, Bitbucket, Jira) 
  • IP telephony, Data analytics 
  • Google SRE/DevOps culture 
  • Agile environment 

Position parameters

  • Start: ASAP, full-time, Headquarter (Prague)
  • Duration: Permanent
  • Place: Praha, Czech Republic
  • Contract type: Employment

Apply Now

What will you do

One of the main goals is to provide excellent service support to our employees and to maintain network/servers infrastructure. Our Systems Administrators are delivering day-to-day substantial help for to our employees all around the world from the Prague office. Because the company is rapidly growing, we are looking for Junior System Administrator to join our team.

About the Position

The Junior System Administrator is expected to:

  • Provide front-end support to all employees through ticketing system and internal messaging system
  • Prepare computers/accounts and all necessary things for new hires
  • Monitor systems
  • With help of senior administrators participate on maintenance/administration/deploying network and servers’ infrastructure (like Cisco networking, NetApp storages, VMware vSphere environment, Microsoft Exchange, etc…)
  • Location: Prague

About the Candidate

The candidate should be able to work as part of the ZOOM iSupport team and have:

  • 1 year of experience with Windows Server and Unix/Linux systems administration
  • Understanding of IP networks
  • Good communication skills
  • Fluent in Czech and English
  • Willingness to constantly learn new things

We will appreciate

  • Knowledge of Cisco networking and Voice or CCNA (Networking, Voice)
  • Knowledge or Windows Server or MCP (Windows Server, Microsoft Exchange)
  • Knowledge of VMware vSphere 6.x or VCP
  • Driver license B

What ZOOM offers

  • Cutting edge technology
  • Flexible working hours
  • Personal development in a booming industry
  • Attractive salary plus bonuses based on achieved results
  • Working in a young ambitious team in a professional firm which is growing fastly
  • Office close to Prague centre

Apply Now

Build, train and establish a team of engineers that have skills in all three Tiers of services and deployment similar to the Professional Support & Services team in the Czech Republic. Sit as part of a Professional Support & Services team that has responsibility for delivering voice technology and appliances to ZOOM customers globally.  Act as a technical expert and provide support and services on a global basis. 

Responsible for the design, deployment, configuration, support, trouble shooting, debugging and administering the proprietary ZOOM QM products, and solutions for small, medium, large and/or enterprise businesses.  Ensure that all on site and remote user installations and issues are undertaken in both a professional and timely manner, as per Project Managers planning. 

Ensure proper support and maintenance of existing customers. Use core skills needed to perform this position, which include the following:  in depth expert knowledge of all versions of ZOOM Quality Management Suite and all internal architecture as well as precise focus on Troubleshooting user issues, and attention to detail, leadership, professionalism and pragmatism to ensure all projects are implemented in a smooth, professional and organized manner. 

Duties will also include:  the evaluation, and/or execution of  the installation of local and/or remote ZOOM solutions such as voice and/or screen recording, and quality management; the provision of team leadership to less experienced engineers (Tier I and Tier II) and third level technical support to customers, partners, and other Support and Service engineers; the application of  analytical skills and technical knowledge to solve product and network problems of moderate to high complexity; the effective utilization of  moderate to complex lab setups to recreate and solve problems; the submission of complete and correct bug reports in area of expertise; the determination of root causes and resolutions for previously unknown problems; the interaction across Support & Services teams and development teams at the peer level.

Desired skills & experience

  • Master’s degree in computer science or engineering or related field or foreign equivalent plus one year of experience in network and operating systems administration
  • Proficiency troubleshooting and diagnostic tools such as Wireshark, SAR
  • Work with databases (SQL) to interpret  schemas, and/or author queries and stored procedures
  • Knowledge of Contact Center operations and technology software and tools; and apply knowledge of Telecom systems (CTI, PBX, VOIP) including switches and protocols and contact center operations
  • Specialized knowledge of the following to perform duties:  Programming/Scripting knowledge in Bash, Java, Perl, Python
  • Working knowledge of networking protocols, terms and concepts. Specifically HTTP/HTTPS, SSL, NFS, SMB, DNS, VPN, TCP/IP, SMTP, firewalls, proxies, client/server communication and authentication
  • Ability to deploy and maintain PostgreSQL/Oracle databases  and write free-form SQL queries to mine data
  • Fluent English

Apply Now

ZOOM International is revolutionizing the way enterprises define customer experience. With Eleveo, an integrated cloud-native suite—including call recording, quality management, workforce management, and voice-of-the-customer analytics—management can align activities and resources quickly with the demands of today’s multichannel customer. The secure platform has a lower total cost of ownership and can be deployed and expanded in a public, private, or hybrid cloud.

RESPONSIBILITIES? 

  • The primary responsibility of the Sales Director is to create and execute a regional sales plan focused on Eleveo sales activity through channel sales.  Prospect within the market, develop pipeline with partners and close active opportunities.  Support and leverage field marketing, product launches, product promotions, tele-business, and other lead or sales generating programs.  Experience with both direct sales is essential.
  • Responsible for the achievement of associated territory sales quotas: software and services
  • Uncover, develop and lead all sales activities for the sale of Eleveo; additional applications renewed maintenance within the existing customer base
  • Continually build a strong sales pipeline of well-qualified revenue opportunities.
  • Responsible for developing and maintaining strong relationships with a high level of trust with key decision-makers.
  • Develop and execute account plans, including strategy, actions, time frames, milestones, and responsibilities.
  • Effectively manage opportunities through Salesforce.com
  • Exhibit strong strategic thinking, initiative and leadership skills

WHAT SKILLS WILL MAKE YOU SUCCESSFUL?

  • Must be able to deliver excellent presentations in person and via phone conference calls
  • Strong communication skills with the ability to translate complex technical concepts into business terms and communicate business value
  • Proven ability to follow process-driven sales
  • Outstanding oral and written communication skills
  • Must demonstrate an ability to prospect within end-user community
  • Must demonstrate an ability to excel within a cross-functional team environment
  • Accurate and dependable forecasting
  • Excellent time management, decision-making, and organization skills
  • Proven ability to work effectively in a fast-paced, high-growth, rapidly-changing environment
  • Excellent customer service skills
  • Highly motivated, results-oriented
  • Competitive zeal
  • Requires confidence, persistence, and an outgoing personality
  • Ability to learn new software quickly and become a power user
  • Ability to articulate needs for process improvements

WHAT IS REQUIRED FOR YOU TO APPLY? 

  • Requires a minimum BA degree in a business discipline or equivalent
  • Minimum 5-10 yrs. of channel sales experience in a fast-growing high technology company
  • B2B software and/or technology sales experience.
  • Ability to travel 50%

We are looking for great software engineers!

We are hiring the best engineers from the Czech Republic (for our Prague office), Slovakia (in particular Košice) and Central Europe. If you are strong software or technical support engineer in some remote location, we will consider this too.

Check out our Tech Blog to learn about our technologies and process.

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