ZOOM Receives Perfect Scores in DMG's Customer Satisfaction Study
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Events

Conferences and Exhibitions
Come join us at the following conferences. We look forward to seeing you there.

Events in 2018

Cisco EMEAR Customer Care UCCX & UCCE Technical Summits
March 13 - 21, 2018 – Amsterdam, NL 

ZOOM CZ Customer Day
April 11, 2018 – Prague, Czech Republic

Cisco Customer Journey Solutions Sales Summit 

30th October - 1st November, 2018 - New Orleans, LA - USA

Cisco EMEAR Customer Journey Solutions Sales Summit 
6 - 7 November, 2018 - Athens, Greece

Cisco Customer Journey Solutions - APJC Contact Center Symposium
27 -30 November, 2018 - Bangkok, Thailand

 

 

ZOOM Learning Center
Foundational skills developed in the ZOOM Learning Center lead to excellence.

ZOOM Professional 1 Technical Training

February 12 - 16, 2018 – Prague, Czech Republic

ZOOM Professional 1 Technical Training

April 16 - 20, 2018 – Prague, Czech Republic

ZOOM Professional 1 Technical Training

June 18 - 22, 2018 – Prague, Czech Republic

ZOOM Professional 1 Technical Training

September 10 - 14, 2018 – Prague, Czech Republic

ZOOM Professional 1 Technical Training

October 15 - 19, 2018 – Prague, Czech Republic

ZOOM Expert Technical Training

November 5 - 9, 2018 – Prague, Czech Republic

ZOOM Expert Technical Training

December 10 - 14, 2018 – Prague, Czech Republic

Download Technical training schedule for 2018
Let’s get started. Schedule a demo

About ZOOM

ZOOM is a market leader in workforce optimization software. The company has received world-class customer satisfaction honors and an 86+ average net promoter score from analysts, 2000+ customers and partners across 90+ countries.

ZOOM's software guides contact centers to improve the customer and agent experience—by capturing, analyzing, and improving the quality of all interactions—while addressing back office compliance and risk.

ZOOM’s customers range from sub-100 agent contact centers to some the world’s largest companies—Amerigas, IBM, Homecredit, Finansbank, Tata Sky, Generali, Allianz, and Vodafone.

Learn more about ZOOM »

#1 Customer Satisfaction

See why DMG Consulting ranked ZOOM #1 in customer satisfaction.

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