Cisco Live
January 28 - February 1, 2019 – Barcelona, Spain
Cisco EMEAR Customer Care UCCX & UCCE Technical Summits
March 12 - 20, 2019 – Amsterdam, Netherlands
Cisco UK Partner Forums
February 7 & 21, 2019 – Wembley and Liverpool, UK
Cisco EMEAR Customer Care UCCX & UCCE Technical Summits
March 13 - 21, 2018 – Amsterdam, Netherlands
ZOOM CZ Customer Day
April 11, 2018 – Prague, Czech Republic
October 30 - November 1, 2018 - New Orleans, LA - USA
Cisco EMEAR Customer Journey Solutions Sales Summit
November 6 - 7, 2018 - Athens, Greece
Cisco Customer Journey Solutions - APJC Contact Center Symposium
November 27 - 30, 2018 - Bangkok, Thailand
March 4 - 8, 2019 – Prague, Czech Republic
April 8 - 12, 2019 – Prague, Czech Republic
May 13 - 17, 2019 – Prague, Czech Republic
June 17 - 21, 2019 – Prague, Czech Republic
September 16 - 20, 2019 – Prague, Czech Republic
November 4 - 8, 2019 – Prague, Czech Republic
In order to confirm the spot for the participant, we need to receive your PO and signed copy of ZOOM Training Conditions.
ZOOM guides contact centers towards elevating every customer encounter. Our software captures customer sentiment at the point of contact, providing actionable insights for improving customer experience, optimizing agent effectiveness and maintaining compliance.
No other WEM software provides a full 360 degree view of omni-channel interactions, survey results, customer sentiment and quality reviews in a single place the way ZOOM does.
We serve over 2200 customers and partners worldwide, ranging from sub-100 agent contact centers to brands like Amerigas, IBM, Homecredit, Finansbank, Tata Sky, Generali, Allianz, and Vodafone spanning 90 Countries.
See why DMG Consulting ranked ZOOM #1 in customer satisfaction.
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